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Customer Service Representative

Job in El Paso, El Paso County, Texas, 88568, USA
Listing for: SUPREME LAUNDRY AND CLEANERS INC
Full Time position
Listed on 2026-06-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 28000 - 35000 USD Yearly USD 28000.00 35000.00 YEAR
Job Description & How to Apply Below

Overview

Job Location:

Westside El Paso - TX
Position Type:
Full Time
Education Level: None

Job Shift: Any
Job Category:
Customer Service

Responsibilities
  • Greet customers warmly
  • Address the customer by name
  • Welcome customers as they walk into the establishment
  • Maintain the work location
  • Maintain a clean counter
  • Maintain a clean floor
  • Ensure the restrooms are clean
  • Ensure the store windows are clean
  • Understand the dry-cleaning process and the services that are provided by the company
  • Be able to answer questions about possible stains
  • Be able to answer questions about the material of the garment
  • Be able to make recommendations on the cleaning of a garment
  • Understand the laundry process and the services provided by the company
  • Understand the laundry care symbol chart
  • Understand the procedure of accepting the customer’s garments
  • Inspect the garments
  • Buttons are intact
  • Check for open seams or any possible repairs that may be needed
  • All zippers work properly
  • All pockets are checked and emptied out
  • Make sure all linings have been patted to ensure that nothing has fallen to the bottom
  • Use the proper tagging system and ensure to have the customer’s contact information
  • Respond and assist promptly to customer inquiries or complaints
  • Responsible for cash drawer and daily deposit for his/her shift
Qualifications
  • Reliable Transportation
  • Customer Service
  • Bilingual
  • Time Management and Multitasking
  • Conflict Resolution
  • Problem Solving
  • Basic Computer Skills
  • Cash Handling Experience
  • Attention to Detail
  • Point-of-Sales (POS) Systems
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