Customer Service Representative

Join the MVT family!!! Mesilla Valley Transportation is hiring Customer Service Representatives in El Paso, TX! The Customer Service Representative is responsible for efficiently and effectively supporting our operational teams.

• Provide timely and courteous communication with internal and external customers.
• Be recognized by team, peers, and customers as a key supporter.
• Contribute to a positive work environment.

Wed. 12pm-6pm;
Thurs.

-Sat. 6am-6pm

Monday-Friday 8am-5pm (2 weeks)

• Communicates in a clear and consistent manner and with high integrity.
• T-call’s (terminal calls) inbound loads to transfer from Mexican Carriers.
• Creates orders to dispatch drivers on empty moves to adjust trailer pools, recover trailer, etc.
• Reconciles envelopes with Bill of Ladings and Trans-flows paperwork as needed.
• Monitors and answers emails promptly.
• Accurately enters information into company computer systems.
• Works with team members to solve problems.
• Provides accurate information to customers.
• Demonstrates high resource utilization.
• Help the company provide a high level of customer service.

• High School Diploma or GED.
• Strong customer service skills.
• Strong communication skills.
• Basic knowledge of motor carrier operations and geography.
• Strong proficiency in MS Office.

• 401(k)
• Dental Insurance
• Health Insurance
• Life Insurance
• Paid Time Off
• Tuition Reimbursement
• Vision insurance

• Only full-time employees are eligible.

Mesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late ’80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada. Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders.

“Where family, careers, and success come together!”