Order Entry Clerk

Job Details

Job Location:

El Paso - El Paso, TX 79924

Join our team and earn a $500 sign on bonus!

At Aurora Technologies, Inc. our mission is to serve our customers beyond their expectations. With hundreds of years of combined experience, our dedicated staff has solidified this commitment through expertise and high standards. Aurora Technologies, Inc. is a custom machine shop leading the industry in thermosets and thermoplastics.

• Create job travelers for production
• Process purchase orders in an accurate and efficient manner into the company’s ERP System (Epicor 10) following company policies and procedures
• Understand and maintain document control according to company policy
• Provide customers with order acknowledgements and address any changes that need to be made to the purchase order
• Field incoming telephone calls, identify their location and purpose, and forward them to appropriate personnel or departments in the absence of a Customer Service Representative
• Coordinate with the Customer Relationship Managers and Customer Service Manager
• Maintain a customer-oriented and polite demeanor while representing yourself professionally

• Ability to employ excellent interpersonal communication skills, both oral and written
• Knowledge of principles and processes for providing customer service
• Ability to work as a member of a team without direct supervision
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
• Must be familiar with Windows operating system (Excel, Word, and PowerPoint)
• Excellent typing and 10-key skills
• Have an advanced understanding of an ERP system
• Ability to add and subtract real numbers and to complete simple calculations

High School diploma or equivalent is required

• Frequently required to sit for long periods of time.
• Occasionally required to stand, walk, use hands to handle or feel, and reach with hands and arms.
• Must occasionally lift and/or move up to 20 pounds

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.