Healthcare Call Center Team Lead
Job in
El Paso, El Paso County, Texas, 88568, USA
Listed on 2026-07-17
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Sagility is hiring a Supervisor to lead and develop a customer service team, coaching CSRs to achieve account-specific and organizational KPIs. The role focuses on performance dashboards, coaching, and ensuring service excellence for clients.
The Supervisor will communicate expectations, create daily action plans, and drive continuous improvement across call center processes. Healthcare experience is preferred, with emphasis on teamwork and high-quality customer interactions.
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