More jobs:
Head of Customer Care & Help Desk Ops
Job in
El Paso, El Paso County, Texas, 88568, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Event Management & Planning, Client Relationship Manager
Job Description & How to Apply Below
JOBTAILOR in El Paso leads the design, staffing, and launch of a 24×7 Help Desk, unifying customer service, Help Desk, and client communication under one operation. The role drives cross‑functional collaboration with Program Management, Operations, and Product/R&D to deliver high‑quality service.
You will oversee hiring, onboarding, and progression paths for supervisors and frontline staff. Expect to guide performance metrics, scale the operation, and report to senior leadership.
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