Calling Campaign Information Clerk

Provide basic clerical assistance and telephone services for El Paso Community College (EPCC) by providing outreach and telephone assistance to students, potential students, and the public regarding college programs and services. In-person work on campus is an essential function of this position.

Conduct outreach calls and manage incoming calls from students or potential students and provide follow-up information when needed.

Provide information assistance to the public, students, and potential students regarding programs, departments, services, deadlines, dates, schedules, events, information on available grants, and application links. Provide students with tools and resources to connect them to the appropriate department or program, such as admissions, registration, and the business office.

Access information from various websites and databases to respond appropriately to inquiries.

Provide general information regarding admissions, registration, tuition, deadlines, campus, and programs using printed and electronic reference materials and emails.

Maintain call log spreadsheets.

Perform other related duties as assigned.

This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law.

While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability and veteran status.