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Quality Resident Engineer

Job in El Paso, El Paso County, Texas, 88568, USA
Listing for: Lear Corporation
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 75000 - 110000 USD Yearly USD 75000.00 110000.00 YEAR
Job Description & How to Apply Below

Lear For You

We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you.

We are your path to a better career, a better future, and a better you.

Our teams have invented groundbreaking technologies, flawlessly manufactured millions of products and earned a long list of awards. Year after year, we are one of the World's Most Admired Companies.

Our teams are the secret to our success. They are empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win.

Are you ready for a better career? A better future?

We're Lear For You.

We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you.

A path to a better career. A better future.

Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we're named one of the World's Most Admired Companies.

They're the secret to our success-empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.

Are you ready for a better career? A better future?

Job Description

As a member of the Quality team, the Quality Resident Engineer will provide interface between Lear Plants and the customer on issues and new product launches. They will be the face of Lear and enhance customer satisfaction by serving as a link between the customer plant and Lear assembly plants. They will provide immediate communication of any customer dissatisfactions, looking to minimize them.

Responsibilities

Your work will include, but not be limited to:

  • Ensure proper communication and overall customer satisfaction
  • Link between the customer Plants and Lear assembly plants
  • Provide knowledge and expertise of customer processes to Lear personnel and vice versa
  • Provide issues resolution (8D) to the customer
  • Minimize impact on customer satisfaction and customer ratings of Lear
  • Facilitate communication to address customer concerns and leverage with other customers through the QRE base
  • Support pre-production, launch and production, as required, at customer assembly plants
  • Support warranty and JD Power activities, as required
  • Support visits and meetings at the customer, providing quality / warranty issues, as required
  • Coordinate quality and /or engineering issues that may jeopardize the customer and / or Lear
Your Qualifications
  • 3-5 years' experience working with wiring harnesses
  • Experience working with Automotive OEM customers
  • Ability to read, analyze, and interpret harness blueprints
  • Ability to respond effectively to the most sensitive inquiries or complaints
  • Ability to write speeches and articles using Microsoft tools
  • Ability to make effective and persuasive speeches and presentations on controversial or complex topics to OEM customers, top management, public groups, etc.
  • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems
  • Ability to support and coach problem solving techniques to internal teams in the organization
Bonus If You Have
  • Bilingual (English - Spanish) is a plus
Equal Opportunity Employer

Lear Corporation is committed to fair, merit based employment practices and equal opportunity.

We provide reasonable accommodations in accordance with applicable law.

Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace.

Candidates must be legally authorized to work in the country where the position is located.

Candidates must be legally authorized to work in the United States without sponsorship.

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