Healthcare Trainer

Explore meaningful roles that let you make an impact in healthcare while growing your career with purpose, innovation, and global opportunities.

Sagility combines industry‑leading technology and transformation‑driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The purpose of the role of a Trainer in Instruction Content is to design and deliver effective training programs, ensuring that educational materials and content are engaging, informative, and aligned with the learning objectives, and to equip individuals with the knowledge and skills needed to excel in their respective fields.

Healthcare Trainer

Any Graduate or Diploma

Minimum 4 years of relevant experience as a Content Writer & Instructional Designer

• Attention to detail
• Strong interpersonal skills
• Excellent written and verbal communication skills; ability to write effective instructional text, facilitator materials, audio and video scripts and other design documents
• Strong collaboration skills enabling the designer to work effectively with content owners, graphic designers, and deployment teams to ensure that clients’ needs and expectations are met

• Strong knowledge of adult learning principles
• Learning management systems and virtual classroom software

• Interact with healthcare domain experts to review, rewrite, and finalize content, incorporating their feedback to revise the documents.
• Develop innovative storyboards, courses, audio/video scripts, facilitator and participant guides, job aids, and other instructional materials.
• Write engaging instructional materials, including assessments, quizzes, practice exercises with appropriate feedback, procedural steps, descriptions of concepts/processes/principles, opportunities for reflection and self‑explanation, and overviews.
• Ensure quality of learning content and proofread learning materials to maintain consistency (e.g., ensure references between leader guides and participant materials add up, check formatting, confirm timings).
• Collaborate closely with graphic designers and developers to ensure finished materials are authored as specified.
• Share instructional design best practices with other members of the design team to foster continuous improvement.
• Act independently to complete all aspects of content writing and design activities.
• Review the work of internal or external developers to ensure adherence to the design specifications.
• Define and design learning courses and programs from the healthcare domain on time, to budget, and meeting quality standards.
• Conduct skill needs and task analysis; develop learning solutions and secure approvals from stakeholders.
• Create templates in Microsoft Word and PowerPoint; manage eLearning partners/vendors.

The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.

Work@Home USA United States of America