Tejano Flex Learning Advisor

Provide academic guidance and assistance to students enrolled in competency-based education (cbe) courses utilizing a proactive case management approach. In-person work on campus is an essential function of this position.

Provide academic guidance and assistance to students enrolled in cbe courses through several forms of communication (email, direct messaging, announcements, in-person, and telephone). Responsible for monitoring and following up with student's progress throughout the course in the interest of helping the student finish on time and ensuring they receive the support needed.

Service as a primary resource for users navigating through the learning management system (lms) designated for cbe courses.

Create and maintain a record retention system to document students' status and progress. Provide proactive case management services to include monitoring student progress and risk assessments. Assist in developing and implementing retention initiatives by working with faculty to provide timely feedback to students about their academic progress. Compile data and submit reports.

Provide customer service, technical support, and promote institutional resources available to students to support them in achieving academic success. Assist and participate in new student orientations, educational seminars, and workshops for the student, faculty, and staff on cbe.

Maintain knowledge of el paso community college (epcc) programs and courses. Recommend and implement policies and procedures.. Serve as a liaison between students, faculty, and counseling. Provide advisement based on individual student needs and address barriers to success inside and outside the course.

Perform other duties as assigned.

Required qualifications:

1. Bachelor's degree and three (3) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.

Note:

a copy of the transcript reflecting this required education must be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.

2. Strong communication skills, both verbal and written.

3. Strong organizational and problem-solving skills.

4. Ability to navigate through a learning management system.

5. Ability to generate and conduct presentations.

6. Experience working in an educational setting.

7. Ability to oversee caseload management system.

8.  Provide customer service and technical support to students, faculty, and staff.

9. Ability to interpret and implement policies and procedures.

Special conditions:

1. This is a security-sensitive position as defined under the texas education code, section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the college's policies and procedures.individuals desiring consideration must complete and submit an epcc application for employment on-line by the announced deadline.

Copies of academic transcripts must be uploaded with the application. Current employees are also required to upload their transcripts with each submitted application; transcripts in personnel files cannot be accessed by evaluators for this purpose. Applications submitted without transcripts will not be considered. Only documents stating 'transcript' or 'unofficial transcript' will be accepted. Other documents (degree audit, degree summary, program summary, etc.),

uploaded in lieu of transcripts will not be accepted.

If you are unable to attach your transcripts to your application, please mail your transcripts to el paso community college, employment services, p.o. Box 20500, el paso, tx 79998. Mailed documents must include the position title and posting number for this position vacancy.

A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the human resources department at el paso community college, employment services, p.o. Box 20500, el paso, tx 79998. Mailed documents must be received by the Final date to receive applications. Documents received after the Final date to receive applications will not be accepted.

Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation).

Transcripts issued in a language other than english must be accompanied by a full translation (word for word) by a current member of the national association of credential evaluation services (naces). Additionally, each foreign transcript must be evaluated for equivalency to united states…