Default Prevention Specialist

Oversee default prevention and debt management efforts by tracking withdrawals, graduation dates, and verifying enrollment status. Assist with coordination of student loan program to include conducting entrance/exit advice. In-person work on campus is an essential function of this position.

Responsible for monitoring default aversion efforts for the district. Track withdrawals and graduation dates for current borrowers in order to fulfill exit counseling requirements.

Communicate effectively and on a timely basis with student borrowers, lender services and guarantee agencies concerning application status, enrollment status, and default aversion information.

Assist with workshops and presentations to include financial literacy and entrance and exit advice and other outreach activities.

Provide information to current and prospective student borrowers on all aspects of the financial aid process.

Attend financial aid training and workshops to keep abreast of changes in federal law and procedures. Assist in implementation of changes in loan policies in accordance with federal regulations.

Perform other duties as assigned.

Required requirements:

1. Associate's degree and three (3) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.

Note:

a copy of the transcript reflecting this required education must be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.

2. Effective oral and written communication skills.

3. Ability to assess and resolve potential issues.

4. Effective interpersonal and organizational skills.

5. Experience providing customer service.

6. Ability to work independently in a high-pressure environment.

7. Proficient computer skills.

8. Experience conducting workshops and presentations.

9. Ability to maintain confidentiality of work-related information and materials.

Special conditions:

1.  This is a security-sensitive position as defined under the texas education code, section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the college's policies and procedures.

Individuals desiring consideration must complete and submit an epcc application for employment on-line by the announced deadline.

Copies of academic transcripts must be uploaded with the application. Current employees are also required to upload their transcripts with each submitted application; transcripts in personnel files cannot be accessed by evaluators for this purpose. Applications submitted without transcripts will not be considered. Only documents stating 'transcript' or 'unofficial transcript' will be accepted. Other documents (degree audit, degree summary, program summary, etc.),

uploaded in lieu of transcripts will not be accepted.

If you are unable to attach your transcripts to your application, please mail your transcripts to el paso community college, employment services, p.o. Box 20500, el paso, tx 79998. Mailed documents must include the position title and posting number for this position vacancy.

A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the human resources department at el paso community college, employment services, p.o. Box 20500, el paso, tx 79998.  Mailed documents must be received by the Final date to receive applications.  Documents received after the Final date to receive applications will not be accepted.

Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation).

Transcripts issued in a language other than english must be accompanied by a full…