Academic and Admissions Advisor II - School of Public Health; El Paso

We are hiring an Academic & Admissions Advisor II (Full-time) to join the UTHealth Houston School of Public Health in El Paso, Texas. In this role, you will provide comprehensive support to students in advising, admissions, and retention through communication both in person and online. Prior experience in academic advising & SOPHAS knowledge is preferred.

This position provides comprehensive advising, admissions, and retention services to prospective and current students through individual appointments and group workshops. The role includes offering information and guidance on degree plans and requirements, academic policies, and navigation of key student administrative processes, including the online application system and course registration. The position also provides direction and leadership to staff and students, coordinates communication about events, deadlines, and scholarships, and develops active, innovative recruiting strategies through community engagement and events.

In addition, this position supports alumni engagement by maintaining connections with graduates, sharing program updates and opportunities, and collaborating with alumni on mentoring, recruitment, and outreach activities. Strong interpersonal, written and verbal skills and the ability to work with diverse populations.

Ability to make general to complex decisions requiring a comprehensive knowledge of a wide range of regulations, policies, procedures and practices. Generally requires use of initiative and independent judgment.

• Participates in group decision-making and evaluation processes by integrating strategic problem solving techniques with historical data.
• Develops, coordinates, and delivers information sessions for existing and prospective students.
• Serves as main point of contact for prospective students and maintains contact; assists with admission and registration processes.
• Assists with the development, editing, and distribution of recruitment materials.
• Assists with student activities including new student orientation, commencement, open houses, and receptions.
• Meets with students in assigned academic programs and provides guidance and counseling with course planning.
• Stays abreast of all degree plans and requirements including dual degree options and customized MPH degree programs; assists students in the development of individual academic plans to meet educational and professional goals.
• Monitors students' academic progress; updates student records.
• Identifies gaps and barriers to successful completion of enrolled program and explores customization options as necessary; coordinates with faculty academic advisors as necessary.
• Effectively communicates with students and applicants, UTH staff and/or external entities to proactively resolve issues; provides and/or identifies appropriate resource persons to provide support services for students as needs emerge.
• Stays abreast on and provides counsel to students regarding institutional policies, practices and procedures relating to student admissions and registration processes.
• Coordinates the advising process with faculty academic advisors, departments, and regional campuses.
• Serves as a subject matter expert for other staff in the daily processing of student administration activities.
• Manages Human Resources activities of department in regards to recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
• Performs other duties as assigned.

• SOPHAS experience preferred.

• Bachelor's Degree in related field with five (5) years of related experience in student admissions and enrollment required.
• Master's Degree in related field with three (3) years of related experience in student admissions and enrollment required.
• Student advising required.

Years of experience varies based on education level.

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

This position is a security-sensitive position pursuant to Texas Education Code 51.215 and Texas Government Code 411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code 117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position.

Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed…