Academic and Admissions Advisor II - School of Public Health; El Paso

Academic & Admissions Advisor II

We are hiring an Academic & Admissions Advisor II (Full-time) to join the UTHealth Houston School of Public Health in El Paso, Texas. In this role, you will provide comprehensive support to students in advising, admissions, and retention through communication both in person and online. Prior experience in academic advising & SOPHAS knowledge, preferred.

What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in.

Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you'll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

This position provides comprehensive advising, admissions, and retention services to prospective and current students through both individual appointments and group workshops. The role includes offering information and guidance on degree plans and requirements, academic policies, and navigation of key student administrative processes, including the online application system and course registration. The position also provides direction and leadership to staff and students, coordinates communication about events, deadlines, and scholarships, and develops active, innovative recruiting strategies through community engagement and events.

In addition, this position supports alumni engagement by maintaining connections with graduates, sharing program updates and opportunities, and collaborating with alumni on mentoring, recruitment, and outreach activities. Strong interpersonal, written and verbal skills and the ability to work with diverse populations. Ability to make general to complex decisions requiring a comprehensive knowledge of a wide range of regulations, policies, procedures and practices.

Generally requires use of initiative and independent judgment.

Position

Key Accountabilities:

• Participates in group decision-making and evaluation processes by integrating strategic problem solving techniques with historical data.
• Develops, coordinates, and delivers information sessions for existing and prospective students.
• Serves as main point of contact for prospective students and maintains contact; assists with admission and registration processes.
• Assists with the development, editing, and distribution of recruitment materials.
• Assists with student activities including new student orientation, commencement, open houses, and receptions.
• Meets with students in assigned academic programs and provides guidance and counseling with course planning.
• Stays abreast of all degree plans and requirements including dual degree options and customized MPH degree programs; assists students in the development of individual academic plans to meet educational and professional goals.
• Monitors students' academic progress; updates student records.
• Identifies gaps and barriers to successful completion of enrolled program and explores customization options as necessary; coordinates with faculty academic advisors as necessary.
• Effectively communicates with students and applicants, UTH staff and/or external entities to proactively resolve issues; provides and/or identifies appropriate resource persons to provide support services for students as needs emerge.
• Stays abreast on and provides counsel to students regarding institutional policies, practices and procedures relating to student admissions and registration processes.
• Coordinates the advising process with faculty academic advisors, departments, and regional campuses.
• Serves as a subject matter expert for other staff in the daily processing of student administration activities.
• Manages Human Resources activities of department in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
• Performs other duties as assigned.

Certification/

Skills:

• Sophas experience, preferred.

Minimum Education:

• Bachelor's Degree in related field with five (5) years of related experience in the areas of student admissions and enrollment required…