Applications Engineer

• Provide real-time technical support to customers in the oil and chemical industries
• Recommend repairs, upgrades, and replacement equipment for pumps and seals
• Troubleshoot technical problems at customer sites and at the Flowserve Quick Response Repair Center
• Communicate customer needs to Flowserve and serve as the primary information source on product design, application, installation, operation, and maintenance
• Liaise between customers and sales engineering, reliability engineering, customer service, and manufacturing teams
• Complete hands‑on and mathematical projects, including failure analysis reports and product performance reports
• Evaluate reports and data to recommend equipment improvements, replacements, or repairs
• Present clear verbal and written technical explanations tailored to customers
• Implement and administer mechanical seal standardization and customer specification processes
• Organize and ensure monthly “Bad Actor” meetings
• Provide technical guidance on product installation and operation and ensure standardized procedures are followed
• Maintain customer equipment and parts inventory data and support inventory reduction and consolidation
• Maintain engineering‑system data, process engineering change notices, submit corrective action reports, and maintain organized files
• Conduct technical training for customers as needed

• BS Mechanical Engineering, or equivalent technical degree required
• In-plant operations experience highly desired
• Knowledge of the design, materials, and operational requirements of mechanical seals and rotating equipment, especially centrifugal and liquid ring vacuum pumps, required
• Strong customer focus and ability to project a positive corporate image
• Ability to be a team player, problem‑solve, and work constructively with customers and co‑workers
• Good organizational skills, ability to establish priorities and work to specific deadlines
• Excellent verbal and written communication skills
• Computer literacy
• Local travel using personal vehicle and some overnight travel required
• Some physical activity required, including walking large customer sites and ascending/descending ladders and staircases in multi‑story facilities
• May be required to meet medical and physical requirements for duties at customer operating facilities
• Must maintain credentials for customer‑site badging, including TWIC, background check, drug screen, driver’s license, and safety training requirements

Demonstrates expertise in mechanical seal design, installation, and operation, with a strong focus on customer support and technical problem‑solving. Capable of conducting training and providing recommendations for equipment improvements in the oil and chemical industries.

• Mechanical Seal Design
• Centrifugal Pump Knowledge
• Technical Problem‑Solving
• Customer Support
• Technical Training

• Mechanical Engineering
• Failure Analysis
• Product Performance Reporting
• Equipment Maintenance
• Data Evaluation
• Mathematical Project Completion
• Technical Communication
• Inventory Management
• Process Engineering Change Notices
• Standardized Procedure Implementation

• Customer Focus
• Team Collaboration
• Organizational Skills
• Positive Corporate Image
• Problem‑Solving

• TWIC
• Background Check
• Drug Screen
• Driver's License
• Safety Training

• Oil Industry
• Chemical Industry
• Rotating Equipment
• Liquid Ring Vacuum Pumps
• Bad Actor Meetings

• Flowserve Quick Response Repair Center
• Customer Equipment Inventory Systems