PostNet Team Member

Job Description

Post Net

Here at Post Net, we seek team members who are driven to deliver
amazing customer service
. Team members need to demonstrate confidence and have a desire to grow in knowledge of the products and services we offer our customers. Our store is the“Worldwide Headquarters” for many of our customers, so associates need to be pleasant, professional, and positive every day!

• Our team positively impacts our individual & business customers’ lives!

If you can
communicate well and work methodically as part of a dynamic & growing team, we’d like to meet you.

• The goal is to inspire our customers by
  providing creative business solutions that help drive them to achieve their goals!

About Post Net

At Post Net, we are your
neighborhood business center that provides a broad array of
printing services
, graphic
design
, shipping,
packaging and mailing services
, private mailboxes, notaries, and other related business services.

• The GOOD?
• Collaborate with customers to fulfill their personal and professional requirements
• Help customers
  grow their businesses
• Fast-paced and exciting environment
• Continuous opportunities to grow your skills

Associate Tasks

• Provides customer
  expertise in printing, signs and graphics
• Demonstrates consultative behaviors in a retail environment to understand each customer’s individual needs
• Understands shipping
  product lines and
  recommends appropriate products & services
• Anticipate customer needs, suggest alternatives, and finds solutions
• Ensures all customer problems are resolved quickly
• Takes complex customer orders using order systems and provides accurate pricing information
• Assembles packages for shipping
  : wrap items in protective wrapping, insert items into shipping containers, weigh packages, and affix labels
• Sets up and
  operates printing, binding, and other related equipment
• Maintain a safe, clean and orderly store
• Maintain confidentiality of customer data
  and careful handling of documents, media, and packages
• Process financial transactions using a Point-of-Sale terminal (POS), including handling cash and making change
• Takes preemptive action to prevent errors and waste

Self Assessment

• Able to perform multiple tasks at the same time
• Attention to detail oriented
• Seek opportunities to improve knowledge and skills
• Able to operate with minimal supervision
• Clean background capable of obtaining notary authority
• Able to work independently and meet deadlines

Minimum Qualifications and Requirements

• High school diploma or equivalent education
• 6+ months of specialized experience
• Excellent verbal & written communication skills

Required Abilities

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 75 pounds
• Ability to bend/twist at the waist and knees
• Ability to communicate effectively with customers, vendors, and other team members
• Ability to perform work activities requiring cooperation and instruction
• Ability to function in a fast-paced environment, under substantial pressure
• Ability to maintain attention and concentration for extended periods of time
• Ability to work with minimal supervision
• Ability to report regularly to work and maintain established business hours

Preferred Qualifications

• Print Production Press
  experience
• efi Fiery
  experience
• Canon Prisma Prepare experience
• Packaging and shipping experience
• Retail experience
• Familiarity with design software (specifically
  - InDesign, Illustrator, Acrobat Pro, & Canva
  )
• Wordpress (or other) website design experience

Post Net provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• Veteran-led organization