Mortgage Loan Originator

Position: Mortgage Loan Originator I
Our Company At Raiz FCU, we share a passion for knowledge and a pursuit of growth. Grounded in our El Paso heritage as previously Teachers Federal Credit Union, since 1936 we are growing to help our community move into the future. We are inspired people, invested in you. At Raiz, we guide our members to focus on what could be and help them get there.

This new path inspires us to look ahead and lead the way with passion.

Job Overview This position reports to the Mortgage Production Manager. This role requires someone enthusiastic about educating and assisting our members with our mortgage loan products and services. The Mortgage Loan Originator (MLO) is responsible for the solicitation of mortgage loans from credit union existing members, realtors, builders, and the general public. Conducts initial pre-qualification interview, completes an accurate loan application along with required documentation, and provides “Pre-Approval” notices, disclosures, and other documents as required within Credit Union Policy and Procedures.

MLO will keep accurate loan records within the system of record. Conveys policies for extension of credit by Credit Union and secondary investor guidelines. The Mortgage Loan Originator must possess essential product knowledge to properly communicate products to realtors, builders, applicants, and members. An understanding of interest rates is required. Negotiates rates, fees, and terms to the applicant. Must actively listen for cross-selling opportunities of all Credit Union products and services.

Meet mortgage loan scheduling and documentation requirements, and production expectations as determined by the Mortgage Department Management. Serves members, prospective members, builders, and realtors promptly and professionally.

Position Details:

Non-Exempt (Hourly)

Hours:

Monday through Friday, occasional Saturdays
6610 Continental Drive El Paso, TX 79925

Pay Range:$21.57-$32.35

Skills and Experience Education –No secondary degree required. High School Degree As required by the Safe Act; must be licensed or registered (or have the ability to obtain prior to employment start) through the NMLS (Nationwide Mortgage Licensing System) and maintain annual renewals.

Minimum of 1 year of customer service experience, 1 to 3 years of experience in financial institutions or lending.

Previous credit union experience is a plus, but not required.

Understanding the foundation of determining creditworthiness and risk assessment

Familiarity with title reports, insurance, and appraisals.

Understanding of financial industry concepts, related laws, and regulations

Critical thinking, problem-solving skills, good analytical and financial skills

Detail-oriented, ability to multi-task and project manage

Strong interviewing skills

Ability to be resourceful and demonstrate critical thinking.

Demonstrated leadership and interpersonal skills

Able to operate related computer applications, calculator, and other basic business equipment

Strong communication and public relations abilities. Face-to-face and virtual presentation skills.

Proficient in Microsoft Office and web-based applications

Process improvement understanding

Knowledge of Credit Union loan policies, products, procedures, processing, and underwriting

Role Description and Essential Duties Responsible for accessing member/nonmember questions and needs, in regards to mortgage and other credit union services. Supports cross-selling efforts and solves problems.

Cultivate relationships with members, mortgage applicants, realtors, and builder referrals to achieve production goals set by management.

Interviews, gathers necessary information and processes preliminary documentation on loan requests to determine credit approval.

Informs members regarding loan approval, credit, money management, and financial matters. Council members on loan alternatives, credit criteria, interest rates, and loan documentation in such a manner as to empower our members with decision-making criteria

Performs follow-up work as necessary to achieve conditional approval within established time frames and guidelines (FHA, VA, Conventional, USDA, and Non-QM).Demonstrates knowledge of the loan products,…