City Council Liaison

Salary : $60,532.99 - $75,666.24 Annually
Location : Various Locations within the City of El Paso, TX
Job Type: Contract
Job Number: U
Department: COUNCIL DISTRICT 01
Opening Date: 06/18/2026
Closing Date: 6/23/2026 11:59 PM Mountain
FLSA: Exempt
Max Number of Applicants: 100

Requirements

MOS Codes:
None

Education and Experience:

Bachelor's Degree or higher in Business, Public Administration, Communications, Political Science, or a related field, and two (2) years of experience in customer service, public administration, community relations, or a related field.

Licenses and Certificates:
Valid Texas Class "C" Driver's License or equivalent from another state by the date of appointment.

General Purpose
Under general supervision, serves as a direct representative of the assigned City Council District Office. Responsible for representing the assigned District Office with professionalism, empathy, and effectiveness, ensuring high-quality constituent services and acting as a liaison between the community and city departments.

Typical Duties

• Responds promptly and professionally to constituent inquiries and concerns via phone, email, and in person.
• Tracks and manages constituent casework and follows up with city departments to ensure resolution in a timely manner.
• Prepares written correspondence and summaries of constituent issues and outcomes.
• Builds and maintains positive relationships with constituents, neighborhood associations, community organizations, and city departments.
• Assists in organizing and attending District events such as town halls, community meetings, celebrations, and neighborhood gatherings.
• Represents the District Office at public events and meetings when required.
• Drafts talking points, reports, and other communication materials as assigned.
• Supports the Council Representative with special projects, data collection, and administrative tasks.
• Maintains organized digital and paper files relating to constituent services, community outreach, and internal office matters.
• Collaborates with internal staff to provide timely updates to the Council Representative regarding community concerns and issues.
• Demonstrates a proactive attitude and ability to follow through on assignments independently and as part of a team.

General Information

To view complete job specification, .

Note:

This is an unclassified contract position.

Note:

Applicants with a foreign degree or diploma must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit for more information.

Note:
Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as "See résumé" are not acceptable and will result in the application being considered incomplete.

To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.
Determined by agreement
01

Do you have a Bachelor's Degree or higher in Business, Public Administration, Communications, Political Science, or a related field?

• Yes
• No

02

Do you have a minimum of two (2) years of experience in customer service, public administration, community relations, or a related field?

• Yes
• No

03

Applicants with foreign diplomas, transcripts and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Have you had your diploma, transcripts, degree or other required documents translated and evaluated by an agency of NACES?

• Yes, it has been translated and certified and I can provide documentation upon a job offer.
• No, I have not had my degree translated and certified.
• N/A - my degree is from an accredited U.S. university or college.

04

Candidates will be evaluated based on the information provided on the application and the completeness of the responses to the Supplemental Questions. The following will disqualify you from moving forward in the recruitment process.

-Failure to fully detail all work experience and job duties.

-Failure to fully detail all lead, supervisory and managerial experience and duties if required.

-Overlapping dates of work experience.

-Copying and pasting directly from the job specification.

-Responses referring to your résumé.

• I acknowledge I have read and understand the above information.

Required Question