Transplant Operations Manager

Introduction

Managers thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a(an) Transplant Operations Manager for our Las Palmas Medical Center team where excellence creates excellence.

Las Palmas Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Note:

Eligibility for benefits may vary by location.

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years.

The Manager, in collaboration with the Director, is responsible for the operational and financial outcomes of the Transplant and HLA Lab department. The Manager oversees supervision of staff and day-to-day operations to include business office support, clerical functions, education and training, adherence to policies and procedures, contracting and payor contracts support, performance improvement processes, patient experience, physician satisfaction, and creating presentations for internal and external use.

This position is also responsible for collaboration on outreach initiatives related to service line growth and program development and will assume responsibilities of the Director when the Director is absent.

The Manager must maintain knowledge of UNOS, the OPTN, and all regulatory program elements of the Joint Commission that are required for an accredited transplant program. This role is involved in and leads interdisciplinary meetings with hospital leadership, physicians, community stakeholders, accrediting organizations, and HCA service line leadership within the Enterprise.

• You will assist with the development and implementation of the Transplant Clinic’s business plan and budget.
• You will function as the liaison with department directors/mangers/supervisors and responds to their general questions assisting where possible.
• You will oversee the clerical operation and the day-to-day administration of the office to ensure smooth operation, maintain established policies and procedures, objectives, and safety standards.
• You will coordinate and prepare all reports for compliance portion of the Transplant Service, pre-cert, and re-cert process, and medical director timesheets. Assist Quality Coordinator with UNOS, CMS, and JCAHO auditing requirements.
• You will create and prepare presentations for internal and external customers.
• You will coordinate in-house and outside community educations functions.
• You will be responsible for the daily entry of payroll, daily reporting of statistic and reconciliation of the plus report to actual staffing patterns.
• You will coordinate the human resource function of the Transplant Service to include processing of paperwork and tracking of new employees, maintenance of hospital specific employee records, competency timelines, and coordinates completion of timely evaluation with managers and supervisors.
• You will ensure contracts are in place with providers prior to appointment being scheduled and bill getting paid.
• You will collaborates with the Contracts Management team to maintains files on all original contracts and ensures timely completion of all contract renewals.
• You will collect and prepare data for reports relative to needs of the…