Pharmacy Technician – Bilingual; English​/Spanish-El Paso, Texas

Bilingual Pharmacy Technician (English/Spanish)

El, Paso, Texas | On-Site | Full-Time

Nuvem Rx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations, with a suite of scalable solutions that integrate software, intelligence, and expert support to illuminate savings, expand access, and elevate patient care.

At Nuvem Rx, we hold a high bar because our work directly impacts patient care. We look for people who embody our core values:

• Mission Always:
  Every choice is a chance to serve our customers and improve healthcare
• Be a Pioneer:
  Take initiative, solve problems, and build what does not yet exist
• Do the Right Thing the Right Way:
  Lead with integrity, compliance, and thoughtful execution
• Stronger Together:
  Own your role, collaborate deeply, and elevate the team

Nuvem Rx is seeking a bilingual (English/Spanish) Pharmacy Technician at our pharmacy at 4875 Maxwell Avenue, El Paso, Texas 79904. Fluency in both English and Spanish is required. You will work Monday-Friday, with no nights, weekends, or major holidays. You'll play a vital role supporting our Spanish-speaking patient population while ensuring accurate, compassionate, and efficient pharmacy care.

• Assist the pharmacist with serving patients and maintaining the pharmacy department.
• Sterilize surfaces and equipment and prepare the pharmacy for opening.
• Greet customers and answer questions.
• Receive prescriptions and check their validity.
• Process prescriptions electronically and ensure all information is complete and accurate.
• Resolve issues when they arise (e.g., rejected insurance claims).
• Select the appropriate medicine and measure dosages to fill prescriptions.

• Sort, stock, label medication, and monitor inventory.
• Undertake administrative tasks (e.g., record-keeping) as assigned.
• Comply with all security measures and quality standards and activities.
• Maintain current HIPAA, HITECH, and FWA credentialing.
• Assist the pharmacist with clinical and non-clinical operations; document and report quality issues appropriately.
• Package orders per policies and procedures.
• Coordinate medication delivery location and estimated time with patient.
• Prepare and arrange delivery of medication with courier or shipping service.
• Communicate with insurance carriers to obtain payment for prescription claims.
• Answer incoming calls for prescription orders, refills, and make outgoing follow-up calls; triage and elevate as needed.

• At least one year of proven experience as a pharmacy technician.
• Certified Pharmacy Technician (CPhT) certification, if required in the state of practice.
• Knowledge of medication and dosage calculations, pharmacy law, and medical terminology.
• Excellent communication and customer service skills.
• Outstanding organizational skills; reliable with a keen eye for detail.
• Successful completion of a pharmacy technician program, if required in the state of practice.

• Experience with Pioneer pharmacy system.

• Fluent bilingual proficiency in English and Spanish (required).

• You take pride in accuracy and understand that precision in a pharmacy setting directly impacts patient safety.
• You are organized, reliable, and can manage a busy workflow without cutting corners.
• You communicate clearly and compassionately with patients.
• You proactively stay current with compliance requirements and pharmacy best practices.
• You are passionate about bridging language barriers and ensuring every patient - regardless of their primary language - feels heard and well-served.

• On-site work environment within a…