Patient Account Representative-Patient Accounting

• Facility University Medical Center of El Paso

Responsible for total patient account management to include billing, collections and reconciliation of patient accounts with Crime Victim compensation. Responsible for total-account-management to ensure charity allowances and/or other coverage is applied, as appropriate. These accounts are the representative’s responsibility from discharge until the account is reconciled as per payer contract terms and conditions and/or regulations.

• 1. Effective written and verbal communication skills required.
• 2. Analytical and problem-solving skills required.
• 3. Familiar with computerized patient accounting systems preferred.
• 4. Experience in medical management computer software preferred.
• 5. Must have the ability to accurately enter data, describing appropriate follow-up activity.
• 6. Knowledge of Medicare, Medicaid, and other third party billing requirements preferred.
• 7. Bilingual English/Spanish preferred.
• 8. Basic computer literacy (Excel preferred) and keyboarding skills.

One year related work experience in a hospital, physician or medical insurance office required. One year experience in medical/hospital billing and collections preferred.

Certified Healthcare Access Associate (CHAA) preferred.

High school diploma or equivalent. Associate Degree preferred.