Community Care Worker

Date:
Sep 14, 2026

Location:

EL PASO, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

Community Care Worker I
Job Title: Community Care Worker I
Agency: Health & Human Services Comm
Department: CCSE Region 10 Eligibility Det
Posting Number: 20827
Closing Date: 09/28/2026
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Range: $2,694.33 - $3,946.25
Pay Frequency: Monthly

Salary Group: TEXAS-B-11
Shift: Day
Additional Shift: Days (First)
Telework: Eligible for Telework
Travel: Up to 75%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt

Job Location City: EL PASO

Job Location Address: 5150 EL PASO DR

Other Locations: El Paso

MOS Codes: 42SX,4C0 X1

This position will be assigned to Region 10 HHSC-CCSE Unit 17, comprised of approximately 10-13 Community Care Case Worker staff covering all six counties in Region 10. Provides direct delivery and contract services to long term care services clients in assigned geographic area. Determines/re-determines need and eligibility for Community Care Services, authorizes and monitors Community Care Services provided by contract agencies.

Work involves managing a caseload, interviewing elderly clients and clients with disabilities, documenting information, determining need for and amount of services, verifying case data, explaining program benefits and requirements, referring clients for appropriate services and assuring authorizations are registered on automated systems. Work includes operating a computer.

Attend work on a regular and predictable schedule in accordance with agency leave policy. Interviews clients or resource persons and conducts home/site visits to assess the need for services. Obtains, verifies and calculates income and resources to determine client financial eligibility. Develops/coordinates/explains client services and payment plans and authorizes services to meet client's individual needs. Monitors services provided by contract agencies to measure the effect of services and to detect any problems.

Conducts reviews to re-determine eligibility and functional needs. Prepares basic level ongoing and special narrative or statistical reports. Documents case records using automated equipment to form a record of each client. Prepares reports and records to provide management information on program operations. May review situations and provide temporary protective services to prevent or remedy abuse, neglect, or exploitation of elderly or disabled adults.

Performs related work as assigned.

Valid driver’s license required.

Knowledge of customer services principles and practices. Ability to interview individuals and document essential information. Knowledge of Gerontology, the field of disability, the dynamics of the aging process and the special problems of the aged and disabled. Experience communicating effectively with all types of people, in all types of situations. Ability to operate computer equipment. Knowledge of business English. Education which demonstrates the possession of knowledge, skills, and abilities for job…