Inn Express & Suites El Paso Airport - Front Desk Supervisor

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check‑ins to friendly problem‑solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

• Guest Experience Pro: Greet guests with genuine warmth and keep check‑ins and check‑outs smooth and stress‑free. You’re the go‑to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

With New Mexico to the north and Mexico to the south, El Paso is where the Old West moves to a decidedly Latin beat. Whether flying into El Paso International Airport (ELP) or visiting family at Fort Bliss, travelers are sure to find everything they need for a peaceful stay at the Holiday Inn Express® El Paso Airport Area. El Paso is home to countless modern industries and businesses including Boeing, Delphi, Electrolux and BAE Systems.

With the hotel's central location in El Paso, TX and free high‑speed, wireless Internet access, business doesn’t miss a beat at this hotel. Guests can put a little spice in their life with a trip to nearby Juarez, Mexico or simply slip over to the Fountains of Farrah located five minutes away from the hotel. After a day of shopping, we hope our guests will travel over to the University of Texas at El Paso to take in a Miners game at the Sun Bowl Stadium.