Courtyard El Paso Airport - Front Desk Supervisor

Overview

Join Our Team as a Front Desk Supervisor. You’ll lead a hospitality-focused team to ensure guests feel welcome and valued, guiding service from check-ins to problem-solving and creating memorable experiences.

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You’re the go-to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Track logs, manage messages and packages, and ensure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions to help boost room revenue while delivering value to guests.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and address guest concerns or workplace issues with confidence and creativity, while maintaining safety and standards.

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

• Daily Pay
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan