Hotel Host; Guest Service Agent

Hyatt Place El Paso Airport

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must appreciate high standards of excellence.

The Hotel Host creates an experience for our hotel guests by offering a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience: the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms.

Previous guest service experience, ability to communicate well with guests required.

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style is relaxed and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience.

And you are the key to bringing it to life.

• Customer service experience required, preferably in a hotel or related field.
• Schedule flexibility for both AM/PM shifts, weekends and holidays.
• Strong command of the English language in speaking, reading and writing.
• Ability to learn quickly and work in a fast paced position with guest interaction.
• Strong multi‑tasking ability.
• Minimum age 18 years.
• Desire to satisfy the needs of others in a fast paced environment.
• High school diploma or equivalent required.
• Ability to lift, pull, and push moderate weight (minimum 20 lbs).
• Basic computer skills (Word, Excel, etc.).