Journeyman Network Support Technician

Job Title

Journeyman Network Support Technician

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. This position will be based at El Paso, TX.

• Identifies, gathers and reviews requirements collection supporting the design and implementation of wired/wireless LANs.
• Performs site surveys to design the network and identify the device placement and materials required to implement and configure wired/wireless LANs.
• Ensures the operation and maintenance of the information technology and network infrastructure systems.
• Responsible for the installation, configuration, maintenance, and reliable operation of computer systems, servers, and networks. Contributes to the overall performance, security, and availability of the program's IT environment.
• Performs test and evaluation of wired and wireless networks to confirm performance and security in accordance with established thresholds.
• Diagnoses and resolves network-related issues, installs network hardware, implements network configurations, and provides technical support to end-users.
• Configures, implements and operates IT and network applications to manage and perform network management and orchestration functions in production, lab, staging and test environments.
• Manages and assigns relevant IP space in coordination with other systems across the customer enterprise.
• Meets with the customer regularly to report on the status of the orchestration implementation and overall network health.
• Ensures the direct down‑trace configuration, troubleshooting and touch labor, and provides input for other local IT personnel assisting with network maintenance.
• Collaborates with the assigned technical team to implement base configuration files for any changes that need to be made to new devices.
• Develops, maintains, and updates technical documentation such as enterprise architecture, application/system design, and network architecture and design.
• Experience with Aruba networking equipment is a plus.
• Position will support 24/7 operations and will require shift and weekend work.

• An ability to gain a DoD Secret Clearance or Public Trust clearance is required.
• High School plus specialized training, and 6+ years of experience; or the equivalent combination of education, professional training or experience.
• Candidate must be DoD 8570 IAT Level I or Level II compliant. Additional network‑relevant certifications are a plus (e.g., CCNA, CWNP).
• Experience in general networking and network administration, upgrade and operations.
• Good technical writing skills with established experience producing reports using the Microsoft Office Suite including Visio; knowledge of elementary design to the concept level.
• Understanding of telecommunication room (TR), CAT 6, crimps and wiring standards. Having a BICSI certification is a plus.
• Licensed and able to drive a vehicle.
• Able to use a 10 ft ladder and lift at least 40 lbs.
• The successful candidate must be U.S. citizen and eligible to access sensitive information.

Must pass a drug test as part of the employment process. Licensed to drive and capable of lifting required weights.

Telos maintains a drug‑free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E‑Verify program and requires confirmation from the SSA and/or DHS of your authorization to work in the United States.
Telos is an Equal Opportunity/AA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Reasonable accommodations will be made for qualified employees and applicants with disabilities unless it would impose undue hardship. For reasonable accommodation requests, call 1‑800‑283‑1911.