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IT Service Desk Operator - SPOC End-Users
Job in
El Paso, El Paso County, Texas, 88568, USA
Listed on 2026-05-16
Listing for:
Resolution Think
Full Time
position Listed on 2026-05-16
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Resolution Think in El Paso, Texas is seeking a skilled Computer Operator to support its Enterprise Service Desk contract with the Department of Veterans Affairs. This role requires excellent customer service, proficiency in incident management, and the ability to work a 24x7 schedule. Responsibilities include managing tickets via an ITSM tool, acting as a Single Point of Contact for VA end-users, and ensuring efficient service delivery across multiple communication channels.
Join our team to enhance VA’s service quality.
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