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IT Support Technical Support

NA Senior Tech Support Engineer – Lead Complex SaaS Issues

Job in El Paso, El Paso County, Texas, 79901, USA
Listing for: Cenosco
Full Time position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading software firm is seeking a Senior Technical Support Engineer to manage customer issues in North America. The role involves investigating complex problems in a SaaS environment, communicating effectively with customers and teams, and leading operational improvements. Ideal candidates have strong technical skills, proficiency in SQL, and excellent communication abilities in English and Spanish. This position offers flexible work arrangements and competitive compensation.
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Position Requirements
10+ Years work experience
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