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Service Desk Supervisor: Lead, Optimize & Elevate

Job in El Paso, El Paso County, Texas, 88568, USA
Listing for: Mount Franklin Foods
Full Time position
Listed on 2026-06-03
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Supervisor: Lead, Optimize & Elevate Support

Mount Franklin Foods is seeking a Service Desk Supervisor in El Paso, Texas. The role involves overseeing the Service Desk staff, managing incident resolution processes, and ensuring high levels of customer service quality.

Ideal candidates will have experience in technical support, a degree in Computer Science, and strong analytical skills. The position includes responsibilities like developing policies, tracking service trends, and conducting performance appraisals.

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