Systems Admin Dept of Earth Environmental and Resource Sciences

Position Information

Hiring Department:
Department of Earth Environmental and Resource Sciences

Reports To:

Department Chair

Job Location:

Onsite, El Paso, TX
Posting End Date:
Open until filled. This posting may close once a sufficient number of qualified applications have been received.

Hours:

40 hours per week, standard Monday
- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends
FLSA status: exempt
Earliest

Start Date:

As soon as possible.
Salary:
Commensurate with experience.

• Resume
• List of three references

Cover Letter (recommended)

The Systems Administrator is responsible for maintaining the functionality, security, and stability of computer systems within the Dept. of Earth Environmental and Resource Sciences s role will help further the mission of the department by ensuring responsive and high-quality technical support to faculty, staff, and students. The Systems Administrator will also provide user support and training of basic software, assist with installation of software for courses, contribute to maintaining and updating digital resources, and assist with inventory tracking of IT hardware software, etc.

• Help administer and support DEERS IT Infrastructure - Maintain servers, backups, RAID systems, UPS units, and coordinate with HPC/TACC facilities. Manage software updates, licensing, and user accounts.
• User Support and Training - Provide technical support for faculty and students, including troubleshooting, computer setup, and equipment transitions; offer training in Linux, AI tools, and specialized research software; support compliance with regulations such as export control and data security.
• Classroom and Computing Lab Technology - Maintain instructional computer labs, including imaging, troubleshooting, and assisting end-users; install class software when requested by faculty.
• Data and Research Computing Support - Assist with data management, backups, and large dataset handling; support IT needs and assist with the creation and development of computing workflows.
• Planning, Procurement, and Inventory - Assist with purchasing hardware/software, tracking inventory, and supporting IT components of grant proposals; secure maintenance/insurance contracts for high‑value servers.
• Web and Digital Resources - Maintain department websites and shared digital repositories of regional earth and environmental science data and resources.
• Deploy, configure, and support hardware in a cross‑platform computing environment (Windows, macOS & Linux).
• Provide hands‑on and remote technical support for staff and faculty workstations, mobile devices, printers, and related technology.
• Collaborate with cross‑functional teams including UTEP’s centralized IT organization in support of academic and administrative units.
• Respond to IT service requests and incidents via Service Now platform, phone, email, MS Teams, or walk‑in.
• Document system configurations, procedures, and changes.
• Assist with special projects, as needed.
• Knowledge of all Microsoft Office software and ability to learn institutional software systems.
• Comply with all State and University policies.
• Other duties may be assigned.

• Education:
  
  Bachelor’s degree from a four‑year college or university within the area of assigned responsibility.
• Experience:
  
  Three years related experience or equivalent combination of education and experience.

• Bachelor’s degree in Computer Science or a related field.
• Experience administering Windows and Linux servers.
• Experience with Windows Active Directory and group policy management.
• Familiarity with industry standard encryption solutions (e.g., Bit Locker).
• Proficiency with Windows, macOS, and Linux operating systems.
• Experience using web content management systems (CMS) such as Cascade.
• Familiarity with IT product procurement and research of emerging tech.

• Beneficial Package includes:
  Medical, Prescription, Life Insurance and Wellness platform.
• Voluntary Benefits:
  Dental, Vision, Additional life insurance, UT Flex, Short and Long‑term disability plans.
• Retirement Programs.
• Longevity…