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Senior Tier 3 CX Tech Support – POS & Payments
Job in
El Paso, El Paso County, Texas, 88568, USA
Listed on 2026-06-21
Listing for:
SumUp Inc.
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Sum Up Inc. is looking for a Tier 3 Customer Experience Technical Support Specialist in El Paso, Texas. In this role, you will diagnose and resolve complex technical issues across our product portfolio, which includes point-of-sale, kiosk, loyalty, and payment solutions. You will also create training programs for support teams and document processes to reduce escalations.
You're ideal for this position if you have experience in a technical support environment, can resolve complex issues, and are proficient in tools like Salesforce and Jira. Additionally, you'll join a supportive team focused on impacting small businesses worldwide.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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