Enterprise Application Administrator

Ready One Industries 1414 Ability Dr - El Paso, TX 79936

Salary Range

Position Type

Full Time

POSITION OVERVIEW

Ready One Industries is hiring an Enterprise Application Administrator to administer and continuously improve the core business systems that run our operation — Epicor (our enterprise resource planning, or ERP, system), Exenta (shop-floor and production efficiency), GSD (engineering standards and method/time data), and related systems and add-ons. Reporting to the CFO, this is an enterprise-wide role that serves every department equally:
Operations, Supply Chain, Manufacturing, Quality, Purchasing, Inventory, and Finance. The role both administers these systems day to day and drives the improvements that help the organization get more out of them. It belongs to no single department and sits independent of every function it serves.

This is a hands-on, senior role for a self-directed problem solver who personally administers these systems — managing user access, master data, and day-to-day support — while also leading system improvements across the enterprise. The person builds Business Activity Queries (BAQs) and SQL Server Reporting Services (SSRS) reports, integrates data across platforms, partners with leadership across Operations, Supply Chain, and Finance, and drives adoption and process improvement throughout the organization, including the operations that support our Ability One and deaf-community workforce mission.

The role may include leadership and direct oversight of up to two analysts supporting these systems and related work, if and when the function grows.

Department

Enterprise (Cross-Functional)
· Administratively under CFO

Reports To

CFO

Direct Reports

None initially; up to 2 (Systems / Business Analysts) as the function grows

Key Partnerships

Operations, Supply Chain, Manufacturing, Quality, Finance, IT, External Auditors

FLSA Status

Exempt

Location

Experience Level

Senior (5–8 years)

Travel

KEY RESPONSIBILITY AREAS

1. Systems Administration & Support

Serve as the subject-matter expert and primary administrator for the company's core business systems — Epicor (ERP), Exenta (shop-floor/efficiency), GSD (engineering standards), and related add-ons. Provide tier 2/3 end-user support to every department — Operations, Supply Chain, Manufacturing, Quality, Purchasing, Inventory, and Finance. Manage user security, roles, permissions, and audit controls across all systems in alignment with SOX-style internal control expectations and segregation of duties.

Plan, test, and execute patches, upgrades, and module or system deployments. Maintain master data integrity (customers, vendors, parts, BOMs, routings, GL accounts) and enforce data governance standards across the enterprise. Support IT and Security with application-level access controls and audit evidence for government-contracting and cybersecurity requirements.

2. User Access Management — All Applications

Own and manage the full lifecycle of user access across all business applications — onboarding, role changes, and offboarding. Work closely with HR and department managers to ensure access is granted and revoked in a timely, accurate manner. Maintain an up-to-date access inventory for each application, and conduct periodic access reviews to confirm compliance with internal controls and segregation-of-duties requirements.

Serve as the primary liaison with business-application vendors (such as Epicor, Exenta, and GSD) for support, licensing, renewals, and new implementations. Manage application licenses to ensure the organization is properly covered and neither over- nor under-licensed. Evaluate new business-application solutions as needed and provide recommendations to leadership.

4. Operations, Manufacturing & Supply Chain

Configure and support Production Management modules — bills of materials (BOMs), routings, job entry, labor reporting, Manufacturing Execution System (MES), and shop-floor execution. Support Purchasing, Inventory Management, and Material Requirements Planning (MRP), including reorder points, min/max settings, cycle counting, and physical inventory. Configure and maintain warehouse, bin, and lot/serial…