Enterprise Digital Coordinator

Position Information

Hiring Department
:
Technology Support

Reports To
:
Support Services Director

Job Location
:
On-site:
El Paso, TX

Posting End Date
:
Open until filled. This posting may close once a sufficient number of qualified applications have been received.

Hours
: 40 hours per week, standard Monday
- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends

FLSA status
:
Exempt

Earliest Start Date
:
As soon as possible.

Salary
:
Commensurate with experience.

• Resume
• Cover Letter
• List of three references

The Enterprise Digital Coordinator supports the EIR Coordinator in implementing and maintaining UTEP’s digital accessibility program to ensure compliance with ADA Title II and applicable federal and state accessibility requirements, including WCAG 2.1 AA or later adopted standards. This role contributes to reducing institutional risk by supporting accessibility evaluation, remediation, training, reporting, and governance activities across university digital services, including websites, instructional materials, and third-party technologies.

• Supports the implementation and ongoing operations of the University’s digital accessibility program.
• Assists in developing and executing strategies to achieve compliance with federal and state accessibility requirements.
• Participates in accessibility governance activities, including committees and policy reviews and updates.
• Collaborates with Information Resources, Marketing & Communications, Procurement, Legal, and academic units to integrate accessibility requirements into institutional workflows.
• Stays current on accessibility standards, regulations, and best practices to support ongoing compliance efforts.
• May represent the Digital Accessibility program in meetings, reviews, and initiatives as assigned and serves as a designated backup to the EIR Coordinator.
• Supports the EIR Coordinator in tracking institutional accessibility progress.
• Reviews digital content, including websites, documents, course materials, and multimedia, and provides remediation guidance aligned with established standards.
• Conducts accessibility testing using automated tools, keyboard navigation, and assistive technologies (e.g., screen readers, magnifiers, voice recognition software) to validate accessibility beyond automated scan results.
• Analyzes accessibility scan reports to identify issues and measure progress.
• Collects, analyzes, and reports on accessibility data from enterprise tools and dashboards to support institutional reporting.
• Tracks remediation progress and supports prioritization of high-impact accessibility issues.
• Conducts accessibility reviews of third-party software, services, and digital content. Reviews include evaluation of Accessibility Conformance Reports (ACRs) provided by vendors.
• Documents accessibility risks, supports exception and approval processes, and provides guidance on alternative access methods when required.
• Ensures third-party accessibility reviews, approvals, and exceptions follow federal and state requirements.
• Coordinates with Procurement and vendors to obtain and review accessibility documentation to support compliance evaluations.
• Maintains documentation related to digital accessibility compliance, including reviews, exception requests, and audit materials, ensuring records support progress tracking and audit readiness.
• Assists in developing and delivering digital accessibility training sessions and workshops.
• Provides accessibility support through the University’s ticketing system, including remediation guidance.
• Maintains the University’s digital accessibility website and guidance materials.
• Complies with all State and University policies.
• Other duties may be…