IT Technician
Job in
El Paso, El Paso County, Texas, 88568, USA
Listed on 2026-09-12
Listing for:
Datamark, Inc.
Full Time
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
At DATAMARK, Inc., we simplify complex business problems for large enterprises—and we do it with a team that thrives on Teamwork, Integrity, Respect, and Teachability
. We're looking for an IT Technician who's ready to jump into a dynamic role that blends analytical thinking, hands-on technical work, and user support. If you're a tech-savvy problem solver who's passionate about keeping systems running smoothly and empowering users, we want you on our team!
- IT Technicians deliver Level 2 triage and onsite support for Systems, Network, and Telecom.
- Plan, install, and maintain personal computer systems
—both new and existing. - Collaborate with end users to assess hardware/software needs and deliver tailored solutions.
- Manage and maintain a spare parts inventory for desktops, laptops, and endpoint peripherals.
- Install and update hardware and software across the organization.
- IT Technicians train users on equipment and software to ensure confident, efficient use.
- Work on moderately complex applications and contribute to continuous tech improvement.
- A proactive mindset and a passion for technology.
- Strong troubleshooting skills and a knack for solving real-world IT challenges.
- Excellent communication and a customer-first attitude.
- Experience in desktop support, hardware/software installation, and network fundamentals.
- Associate's degree or technical degree in a computer-related field, or equivalent work experience
- A minimum of 2 years in an IT Technician or equivalent role
- Strong orientation toward end-user support, with experience in Windows software and hardware
- Proficient in Microsoft Office Suite, One Drive, and Teams
- Working knowledge of:
- Microsoft Windows operating systems
- PC-based application software
- Printers, networking, and telecommunications
- Windows system hardware and peripherals
- Skilled in using remote support tools
- Ability to diagnose and resolve hardware issues, including component-level troubleshooting and repair
- Flexibility to work early mornings, late evenings, and weekends as needed
- Excellent verbal and written communication skills
- Professional and personable demeanor when interacting with end users
- Strong attention to detail, accuracy, and dependability
- Ability to manage time effectively and complete tasks promptly
- Comprehensive Health Care:Medical, dental, and vision plans
- Retirement Savings:401k
- Life Insurance:Basic, voluntary, and AD&D coverage
- Paid Time Off:time off and major holidays
- Disability Coverage:Short-term and long-term disability plans
- Professional Growth:Training and development to advance your career.
- Wellness Resources:Support for your overall well-being.
- Salary: $18.00/HR
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