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Application Administrator

Job in El Paso, El Paso County, Texas, 88568, USA
Listing for: Mesilla Valley Transportation
Full Time position
Listed on 2026-09-12
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Application Administrator I

Job Summary

The Application Administrator will be responsible for the maintenance, configuration, and stability of specific COTS ("Commercial-Off-The-Shelf") applications.

Essential Duties and Responsibilities
  • Provide second-level support for application-related issues, including troubleshooting, triage, and resolution of incidents.
  • Monitor application performance and respond to alerts or notifications.
  • Coordinate with technical support, server administrators, network administrators, and others as necessary to resolve issues.
  • Create and maintain internal documentation and knowledge base articles.
  • Conduct technician training sessions for applications, new features, or updates.
  • Investigate and diagnose problems, identify root causes, and propose solutions.
  • Drive continuous improvement initiatives for application processes, procedures, and performance.
  • Implement automation and scripting for routine tasks to improve efficiency.
  • Perform routine updates and patches under supervision.
  • Document processes and procedures related to application management.
  • Assist in testing and deploying new applications or upgrades.
Required Qualifications
  • Associate's degree in IT related field or relevant work experience (Preferred).
  • Two (2) years of relevant experience (Preferred). An equivalent combination of education and experience will also be considered.
  • Basic certifications (Preferred) - A+.
  • Experience with Ring Central a plus.
Preferred location El Paso TX or Las Cruces NM, Remote considered as well.

Job Benefits:
  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Tuition Reimbursement
  • Vision insurance
Benefit Conditions:
  • Only full-time employees are eligible.

Company: MVT Services

Employement Type: Full-Time

Salary: DOE

Shift: 8:00 AM - 5:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday

Department: Information Technology

Benefits: 401(k),Dental Insurance,Health Insurance,Health Savings Account,Life Insurance,Paid Time Off,Tuition Reimbursement,Vision insurance

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