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Coordinator - Media Services

Job in El Paso, El Paso County, Texas, 88568, USA
Listing for: El Paso Community College
Full Time position
Listed on 2026-09-16
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Digital Media & Production
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Responsible for coordinating and assisting in the day-to-day operations of Media Services (MS) centers at the designated campus by allocating resources, providing multi-media technical support and training of faculty, students, and staff in the use of technology in classrooms, conference rooms, and special events. In-person work on campus is an essential function of this position.

Coordinate the day-to-day operations of the MS department at the designated campus to include receiving and scheduling equipment requests, distribution, retrieval, maintenance, and security of audio visual equipment such as video and laptops, document cameras, public address systems, screens, and digital video cameras. Delegate duties to assistants and student workers to assist with virus-prevention updates, Share Point, and instructional software. Operate college vehicle to transport equipment.

Coordinate the maintenance and monitoring of Technology-Enhanced classrooms to ensure optimal multi-media operation. Maintain accurate equipment inventory, schedules, and records. Coordinate and perform minor repairs, trouble-shooting technical equipment failures, and perform preventive equipment maintenance. Recommend future equipment purchases.

Provide technical support, training, and recommendations to faculty, staff, and students on the use of multi-media equipment and Technology-Enhanced classrooms. Assist Director in establishing work schedules for the office and special events coverage. Provide training to MS staff on policies and procedures, equipment and instructional production materials.

Assist the Director with the planning, installation, and assessment of hardware for multi-media equipment and Technology-Enhanced classroom. Convert instructional materials to digital format and scan materials for transparency production.

Provide assistance to district-wide personnel on special events such as Board meetings, Faculty Development, Campus Life activities, Student Government, Forensics, Special News alerts, Distance Education rooms, Little Temple, and off campus events. Help district personnel with teleconferences, webinars, video and audio conferences.

Perform other duties as assigned.

Required Qualifications

NOTE:

A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.

  • Associate's Degree in Educational Technology or related field and four (4) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.
  • Skills to troubleshoot and perform basic maintenance on computer (i.e. identify file formats and convert files) and audio visual equipment.
  • Skills to gather information and determine client’s audio visual needs in a timely manner.
  • Skills to safely operate a motor vehicle in a busy environment.
  • Ability to follow guidelines in completing paperwork accurately and in a timely manner.
  • Ability to manage stress while dealing with time demands (i.e. last minute changes to setups, equipment malfunctions, etc.) and conflicting situations (displeased faculty and staff).
  • Ability to be attentive to all aspects of the environment in the workplace.
  • Ability to establish and maintain good working relationships with Administration, Faculty, staff, and students.
  • Ability to train students and staff on procedural and technical operation of equipment.
  • Ability to organize and plan work schedules and tasks to provide technical support.
  • Ability to adapt and learn new technological changes in the industry.
  • Special Conditions
  • This is a security-sensitive position as defined…
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