Learning Systems Administrator

Location: Remote, based in US Salary Range: $70,000–$80,000 per year Schedule: Monday–Friday, Eastern Time Zone business hours

The Learning Systems Administrator is responsible for the day-to-day administration, optimization, and ongoing development of Dayforce Learning, our learning management system (LMS), supporting approximately 400 affiliated dental practices.

This role is primarily focused on LMS administration (approximately 70%), with an additional focus on instructional design and content development (approximately 30%). Responsibilities include platform configuration, content deployment, learning assignments and automation, system integrations, reporting, and user support to ensure the right training reaches the right team member at the right time.

As part of the People & Culture team, this position partners closely with Digital Learning, HRIS, Compliance, IT, and field leadership. The ideal candidate is highly organized, collaborative, tech-savvy, and comfortable managing competing priorities in a fast-paced, deadline-driven environment. This is an opportunity for someone who enjoys improving processes, exploring new technology, and helping build scalable learning experiences across a growing organization.

LMS Administration & Platform Ownership

• Own and manage Dayforce Learning configuration, security roles, audiences, and learning catalogs.
• Manage learning assignments and learning plans for corporate team members and affiliated dental practices.
• Troubleshoot system issues, manage support requests, and prioritize competing needs through the LMS ticketing system.
• Manage vendor releases, system testing, and platform governance standards.

Content Development & Instructional Design

• Build, test, and publish learning content, including SCORM, xAPI, video, and instructor-led courses, within Dayforce Learning and Reach 360.
• Partner with Digital Learning to develop and improve learning plans, onboarding programs, and role-based training tracks.
• Create and update engaging learning materials, presentations, and workshop content using tools such as PowerPoint and Canva.
• Identify opportunities to simplify learning paths and improve the overall learner experience.

Learning Assignments & Automation

• Execute learning assignments ranging from individual requests to organization-wide training rollouts.
• Identify opportunities to reduce manual processes through audience rules, bulk assignment methods, and HRIS-driven automation.
• Ensure learning plans are appropriately assigned and maintained across corporate and practice audiences.

System Integrations & Data Integrity

• Manage user provisioning, HRIS data feeds, and single sign-on (SSO) integrations.
• Maintain accurate learner records, organizational hierarchies, and training transcripts.

Reporting & Compliance

• Develop and deliver standard, scheduled, and ad hoc reports and dashboards tracking course completions, overdue training, and program adoption.
• Maintain accurate, audit-ready training and compliance records.

External Learning & Continuing Education

• Track external learning activities and continuing education credits (CE/CEU) completed through ACI.
• Ensure continuing education records are accurate, complete, and up to date.

User Support & Enablement

• Manage the learning support queue, establish service standards, and develop user resources and a knowledge base.
• Provide training and guidance to People Leaders, Practice Development Specialists, and General Managers to support effective LMS utilization.
• Coordinate virtual workshops, meetings, and presentations using Microsoft Teams.

Continuous Improvement & Innovation

• Evaluate vendor roadmap updates, emerging learning technologies, and opportunities to…