Insurance Customer Service Associate

candidates must have an insurance license in the state of texas and have experience in the insurance industry to be considered for this position. We’re looking for an enthusiastic, highly‑motivated licensed customer service representative to provide an excellent experience to our customers. Job seekers should have a background in insurance service and exceptional communication, listening, and problem‑solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast‑paced work environment, we want to hear from you!

• record customer interactions and follow up on their experience with our company
• refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
• ensure customer account information is up to date
• keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
• regularly meet with sales lead to receive the newest service and product knowledge

• previous work in a customer‑facing position
• display strong communication skills, active listening skills, and personal skills
• high school graduate, g.e.d. Recipient, or equivalent
• must have an insurance license in the state of texas
• must have experience in the insurance industry

$32,000 per year, plus doe