ITS: International Transportation Services

We’re seeking a Trucking Operations Manager to lead, train, and elevate our dispatch and planning team. This role is focused on developing operational excellence
, improving planning strategies, and ensuring consistent execution standards across dispatch.

• Train, coach, and develop dispatchers and load planners
• Establish and enforce best practices in dispatch and planning
• Oversee planning quality, routing logic, and load optimization decisions
• Monitor operational KPIs and drive performance improvements
• Provide guidance on complex planning scenarios and escalations
• Build scalable processes, SOPs, and performance frameworks
• Partner with leadership to improve efficiency, cost control, and service levels

• Strong background in trucking operations, dispatch, and load planning
• Proven experience leading or mentoring dispatch/planning teams
• Advanced MCLEOD experience
• Advanced planning and dispatch expertise (core requirement)
• Advanced Excel skills (analysis, tracking, performance reporting)
• Strong leadership, coaching, and team development skills
• Ability to design processes and improve operational workflows
• Strategic thinker with hands‑on industry knowledge