Lead Project Manager, Implementation

Job Description Summary Lead Project Manager Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

The overall responsibilities of the implementation lead project manager include:

• Lead, facilitate, coordinate, and supervise day-to- day activities required to ensure the project is completed on time, optimally, and in a manner consistent with organizational goals, departmental policies, established processes, and/or the standard terms and conditions of the contract
• Creation and use of project plans for assigned projects, which include clear breakthroughs and assignment of project task responsibilities
• Successfully lead the scope of the project, including customer priorities
• Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution
• Appropriately lead / intensify project issues or risks
• Managing customer expectations of product and services
• Providing leadership and direction for customers and BD project team
• Demonstrate effective presentation skills, verbal and written, with customers, project teams and leadership
• Ensuring customer satisfaction
• Demonstrated ability of leading project teams and act as an effective team leader for all matrixed staff
• Accurately forecasting current and future quarter revenue for each assigned projects
• Use of all governance tools (scope document, project status reports, risk and change logs, tollgates, etc.), for all assigned projects, to effectively manage all projects
• Provides constructive performance appraisal input through peer review process

Lead Project Manager

• Demonstrates understanding of industry-recognized project management methodologies
• Possesses healthcare project management experience and demonstrates thorough knowledge and understanding of project management methodologies and relevant clinical and IT operations
• Understands customer medication management workflow
• Demonstrates an understanding of Implementation project governance expectations (scope management, tollgate, and risk & change management processes)
• Has responsibility of orders, medium or large sized projects or teams
• Project scope requires significant impact to customer workflow (multi-site)
• Manages project scope of multiple Dispensing products
• Responsible for maintaining project schedule and timeline
• Aligned with forecasting and backlog management processes
• Participates in pre-sale process for medium or large size projects
• Provides coaching, mentoring, and training for project team and peers
• Demonstrates effective communication and engagement with customer
• Able to effectively work across multiple departments (e.g. TSC, Sales, Finance)
• Ensures complete project closure including, customer acknowledgement, equipment reconciliation, and transition to TSC
• Demonstrates the professional and soft skills necessary to be an effective project manager

Lead Project Managers should exhibit competency in the following set of soft skills:

• Negotiation skills
• Effective interpersonal skills
• Team leadership
• Ability to work in a matrixed environments
• Effective, professional customer communications (both verbal and written)
• Decision making skills