General Manager

Responsible for overall management, promotion, and operation of the facilities, including purchasing, booking, event services, food and beverage, box office, security, production, maintenance, parking, and related operations by performing the following duties personally or through subordinates.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Maintains active contact with the Client/Contract Administrator. Monitors DEP’s compliance with all provisions of the services contract.
• Aggressively promotes the use of the facility to maximize its utilization.
• Negotiates lease agreements as determined necessary and in the best interests of the facility.
• Negotiates contracts and agreements with event organizers, hosts, managers, and agents.
• Establishes and maintains effective working relationships with the Client/Contract Administrator, tenants, government departments and agencies, entertainment/convention industry, community, and civic organizations to encourage continual and regular use of the facility.
• Partners with Visit El Paso to align facility operations with destination sales strategies, supporting bids, site visits, client services, and citywide convention execution.
• Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include: matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed.
• Develops and implements facility goals in accordance with the management contract, the Client’s objectives, corporate policy, and good business practice.
• Prepares and maintains required and necessary reports/records for the Client/Contract Administrator and for the Corporate Office.
• Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility.
• Assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for attendance and/or revenue.
• Conducts budgeting, and weekly staff meetings.
• Directs the development and administers the execution of operating and financial plans and documents for El Paso Live; to include operating revenue and expense budgets; capital expense plans and budgets.
• Provides for control of day-to-day operations; assuring the coordination of plans, programs, and events; conducts post-event operational and financial review and analysis.
  
  Provides approval of all contracts and agreements with suppliers, promoters, and tenants for necessary activities and services at the facility.
• Provides or coordinates for timely and effective response to directives and requests received from internal and external organizations, agencies, departments, and individuals; assures and maintains the integrity of the facility and Legends Global in all forms of communication and personal contacts.
• Oversees and advises Human Resources on any necessary revisions/modifications to the staffing plans, including number and types of employees, essential functions, salaries, and benefits.
• Assures the administration of personnel and the operation of plant and facilities are conducted in accordance with applicable local, state, and federal regulations.
• Evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency and safety of operations, in compliance with Legends policies and procedures.
• Responsible for recruiting, training, supervising, and evaluating administrative and supervisory staff of El Paso Live.
• Establishes and maintains effective working relationships with the tenants, employees, union representatives and the general public.

Manages subordinate Directors and Managers in El Paso Live who supervise employees in the Event Services, Food & Beverage Departments, Special Events, Operations departments. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with Legends’ policies and applicable laws.…