Social Service Supervisor

Description

Summary

Why It's a Great Opportunity:

This is a leadership role for someone who's passionate about refining systems for people experiencing or at risk of homelessness through the administration of local, state, and federal funding streams. This position will also be responsible for the supervision of staff and overseeing all compliance-related tasks, such as contracting, monitoring, invoicing, and reimbursements, and compliance expectations for both recipients and funders of local, state, and federal grants.

Your work will play a critical role in guiding Pierce County's efforts to end homelessness.

Your day-to-day is providing support and guidance for your team, as well as overall project management. You will supervise program staff through complex situations, verify funded providers in the community are receiving technical support, lead through innovation, engage in continuous quality improvement, and ensure deadlines are met. This position will also collaborate with community partners and other agencies to break down barriers and open more doors for those we serve.

Why It's a Great Department:

Pierce County Human Services exists to ensure that every person in our community has the opportunity to live with dignity, stability, and hope. As the county's community and human services department, we strengthen the local safety net by investing in programs that support people at every stage of life-from early childhood and youth development to housing stability, behavioral health, disability support, and services for seniors, veterans, immigrants, and refugees.

Working alongside nearly 170 community-based organizations, local governments, and nonprofit partners, we respond to both urgent needs and long-term challenges with compassion, accountability, and collaboration. Whether helping families stay housed, supporting recovery and wellness, connecting people to food and transportation, or expanding access to opportunity, our work is grounded in the belief that strong communities are built when people are seen, supported, and empowered.

Together with our partners, we are committed to creating an inclusive, responsive system of care that helps Pierce County residents not just survive-but thrive.

Learn more about the Human Services Department here.

How to be Successful in the Role:

In this role, the successful candidate must be detail-oriented and able to communicate complex processes. In this role, you will work closely with key partners in our efforts to end homelessness in Pierce County. You must have a passion for this issue and be willing to work hard to help us tackle it. You will need strong analytical and leadership skills as you lead your internal staff through data collection, data analysis, and CQI efforts.

You'll bring budget development and monitoring experience as you assist with contract monitoring and making budget recommendations related to programs. The successful candidate will have the ability to work within a team, have strong communication skills, both written and verbal, and be a problem solver as you work through issues related to this program.

Your Future in this Role:

Throughout the onboarding process, you will meet with the Supervisors, teams, and the admin team regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development through the Leadership Certification program, robust online learning, and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build a great career.

Core Daily Responsibilities:

* Supervise and coordinate activities of a designated unit; determine work procedures, prepare work schedules and determine methods for expediting workflow; assign, review and approve the work of subordinate staff.

* Estimate service targets and continuously monitor quantifiable performance measurements for service delivery.

* Recommend budget requirements regarding existing and new services.

* Use and recommend appropriate data systems.

* Interpret detailed federal, state or local regulations to ensure compliance, which includes developing reporting systems to monitor programs, contracts, and budgets. Compile and analyze data to determine needs, make recommendations and evaluate programs.

This announcement is not intended to reflect all duties to be performed by our next team member, but shall present a descriptive list of the range of duties that may be performed. To view the complete classification, .

Minimum Qualifications

* Additional education or experience may substitute for the recruiting requirements.

* A resume and cover letter are required for this position. Applications without a resume and cover letter will not be considered.

* Graduation from a four year college or university with a Bachelor's degree in public or business administration or social…