More jobs:
Director, Customer Care & Operations
Job in
El Paso, El Paso County, Texas, 88568, USA
Listed on 2026-07-02
Listing for:
Elovate
Full Time
position Listed on 2026-07-02
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Client Relationship Manager
Job Description & How to Apply Below
Elovate is seeking a Director, Customer Care to oversee all aspects of post-issuance customer operations in El Paso, TX. This position involves leading the newly formed Help Desk and managing customer relations to enhance service delivery.
The ideal candidate will have extensive experience in contact center management and operations, with strong skills in team leadership, metrics definition, and process improvement. A commitment to leveraging AI tools for operational efficiency is essential for success in this role.
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