Agency Director - In-Home Care Agency

Caring Senior Service | Agency Director

Location: El Paso, TX

Salary: $43,000 – $48,000 annually (DOE) | Full-Time | Bi-Weekly Pay

Caring Senior Service is seeking an Agency Director to lead our local office and drive business growth while ensuring exceptional care for our clients. This is a hands‑on leadership role for someone who thrives in a fast‑paced, start‑up style environment and is passionate about building teams and making an impact in the community.

At Caring Senior Service, we believe seniors deserve to remain healthy, happy, and  an Agency Director, you’ll lead a mission‑driven organization that improves lives every day, not just for clients, but for caregivers and families as well. This role offers the opportunity to build, grow, and lead a team while making a meaningful difference in your local community. If you’re driven by purpose and motivated to lead with compassion, you’ll find that opportunity here.

This is more than a management role; it’s an opportunity to shape and grow a local business backed by a trusted national brand. As an Agency Director, you will have the autonomy to build systems, develop your team, and drive performance while maintaining a strong focus on quality care. We value leadership, accountability, and initiative, and we provide the support you need to succeed in a dynamic and rewarding environment.

• Paid Time Off
• Direct Deposit
• Merit‑based pay increases
• Ongoing Training & Support – Access to leadership guidance and resources
• Career Growth Opportunities – Pathways for advancement within a growing organization
• Support from an established national brand with 30+ years in senior care

As an Agency Director, you will lead both operations and growth by:

Leading Operations & Team Performance

• Overseeing day‑to‑day operations of the home care agency
• Leading, mentoring, and supporting office staff and caregivers
• Creating a positive, accountable, and mission‑driven team culture

Growing the Agency

• Identifying opportunities to grow the business and improve efficiency
• Building systems, processes, and workflows for long‑term success
• Representing the agency in the community and developing referral partnerships

Supporting Clients & Caregivers

• Conducting in‑home client consultations and safety assessments
• Ensuring caregivers are trained, supported, and delivering high‑quality care
• Maintaining strong relationships with clients and families

Compliance & Administration

• Ensuring compliance with all state, federal, and local regulations
• Maintaining licensing, documentation, and agency records
• Managing scheduling, billing, payroll, and collections

Financial Oversight

• Monitoring budgets and operational performance
• Driving sustainable growth and profitability

• Bilingual:
  Fluent in English and Spanish (preferred, but not required)
• 5+ years of leadership or management experience
• Experience in healthcare, home care, senior services, or service operations
• Strong organizational, communication, and problem‑solving skills
• Self‑starter who can work independently and lead with confidence
• Experience providing care for seniors or working in home care services
• Experience managing caregivers or healthcare teams

• Ability to lift up to 50 lbs.
• Ability to travel to client homes and community meetings
• Availability for on‑call responsibilities, including occasional evenings or weekends

As an Agency Director, you’ll have the opportunity to build something meaningful while being supported by a collaborative and mission‑driven organization. You’ll work in an environment where leadership is valued, initiative is encouraged, and your impact is visible every day. This role offers both professional growth and the satisfaction of knowing your work directly improves the lives of seniors and their families.

If you are a bilingual leader who is passionate about helping seniors, building strong teams, and growing a successful operation, apply today. Join Caring Senior Service of El Paso and make a lasting impact as an Agency Director.