Program Manager Domestic Security Operations

This position is National Remote. You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week.

United Health Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, United Healthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others.

Join us to start Caring. Connecting. Growing together.

The Program Manager is a member of United Health Group's Corporate Security team, reporting to the Senior Director, Domestic Security Operations. Corporate Security is responsible for the Enterprise Workplace Security Program that ensures the protection of the company's workforce, physical assets, and business operations through strategic security risk management, operational excellence, and cross‑functional collaboration.

The Program Manager is accountable for supporting strategic planning, governance, execution, and continuous improvement of Domestic Security Operations programs and initiatives. Under the direction of the Senior Director, Domestic Security Operations, this role is responsible for advancing operational maturity by establishing standardized program management practices, improving enterprise visibility into strategic initiatives, and enabling informed decision‑making through executive reporting, analytics, and governance.

Operating with a high degree of autonomy, the Program Manager serves as a trusted advisor and strategic partner to Program Leaders by coordinating complex, cross‑functional initiatives, facilitating program governance, monitoring organizational priorities, identifying operational risks, and driving accountability for key deliverables. This role exercises influence across a highly matrixed organization without direct authority, fostering collaboration and alignment among stakeholders to ensure successful execution of Corporate Security priorities.

The Program Manager is responsible for developing program dashboards, performance metrics, executive communications, governance processes, and standardized documentation that enhance operational transparency and improve business outcomes. Through data analysis, process optimization, and strategic coordination, this role supports leadership in identifying opportunities, mitigating risks, and advancing the long‑term maturity of Domestic Security Operations.

The Program Manager will build and maintain strong partnerships across Corporate Security and enterprise stakeholders while supporting the overall mission, scalability, and continued evolution of the Domestic Security Operations program.

This position is full time, Monday – Friday. Employees are required to have flexibility to work any of our 8‑hour shift schedules between the operating hours of 8:00 am – 6:00 pm in your respective time zone. It may be necessary, given the business need, to work occasional overtime.

We offer 3–4 weeks of on‑the‑job training. The hours of training will be aligned with your schedule.

• Support the planning, execution, coordination, and tracking of strategic initiatives across the Domestic Security Operations portfolio.
• Develop and maintain a centralized project dashboard detailing project scope, business audience, ownership, status updates, risks, dependencies, and target completion dates.
• Partner with Program Leaders to inventory, organize, and assess program documentation, identifying opportunities for content refreshes and standardization.
• Develop and maintain a prioritized roadmap for content updates, coordinating review cycles, stakeholder approvals, milestones, and completion timelines.
• Establish governance processes to ensure documentation remains current, organized, and aligned with operational objectives.
• Learn, administer,…