Area Manager - Horizon El Paso, TX
Listed on 2026-07-15
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Management
Area Manager, Retail & Store Manager, Operations Management
Dunkin' is one of the largest coffee and baked-goods brands in the world and in El Paso, we're growing fast.
We're looking for an experienced, hands-on Area Manager to lead a portfolio of local restaurants, drive operational excellence, and build a team culture that keeps both guests and crew coming back every day.
This is a high-impact leadership role. You'll own performance across multiple locations — P&L, staffing, food safety, guest experience, and brand standards while developing the next generation of Dunkin' leaders in the El Paso market.
WHAT YOU'LL DO- Oversee day-to-day operations across 4-8 Dunkin' locations in the El Paso Area
- Drive sales, control costs, and hit profitability targets for each unit
- Recruit, coach, and develop Restaurant Managers and crew members
- Conduct regular store visits and audits to ensure brand and food-safety compliance
- Analyze performance data and implement action plans to close gaps
- Partner with franchise ownership and the Regional Director on market growth initiatives
- Respond to and resolve escalated guest concerns promptly and professionally
- Lead new store openings, remodels, and equipment upgrades within the territory
- 3+ years of multi-unit restaurant management experience (QSR preferred)
- Proven track record of hitting sales and labor targets across multiple locations
- Strong coaching and team-development skills — you lead by example on the floor
- Solid understanding of P&L management, food cost, and scheduling
- Serv Safe Manager certification (or ability to obtain within 60 days)
- Excellent communication skills in English; bilingual (English/Spanish) a plus
- Valid TX driver's license and reliable transportation to travel between locations daily
- Flexible availability including early mornings, weekends, and holidays as needed
COMPETITIVE PAY
Salary + performance bonus tied to your territory results
FULL BENEFITS
Medical and dental insurance for you and your family
GROWTH PATH
Clear career ladder into Regional Director and franchise opportunities
FREE PRODUCT
Enjoy Dunkin' coffee and food on every shift — on us
LEADERSHIP TRAINING
Access to Dunkin' University and ongoing development programs
PAID TIME OFF
PTO, paid holidays and sick leave
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