Property Manager

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Onsite Property Managers are responsible for the day‑to‑day operations of the apartment complex they are assigned to. They must work well in a team‑oriented environment, manage their assistant property manager and maintenance team (if applicable), and support other duties outlined below.

Pay Rate: Starting $15/hr, up to $25/hr plus incentives.

• Timely collection of rents and other fees.
• Maintain daily inspections of curb appeal, signage, patios, common areas, grounds and parking lots.
• Answering phone calls and returning voicemails.
• Submitting maintenance requests and dispatching maintenance through the internal maintenance system.
• Maintain consistent communication with residents on payment plans and/or applying for rental assistance.
• Maximize potential revenue by maintaining physical and financial numbers.
• Monitor turnover and work with Maintenance Regional to complete make‑ready products.
• Accurately fill out and submit legal documents for the enforcement of evictions for non‑payment of rent and breach of contract.
• Exercise sound judgment to minimize costs and contracted vendors.
• Issue resident violations and violation fees when needed.
• Establish and maintain good working relationships among all properties.
• Be knowledgeable about all company policies and procedures.
• Tour vacant apartments to prospects and maintain a high closing ratio with follow‑ups.
• Complete rental applications that include running credit checks, criminal background checks and income verification.
• Work with Leasing Manager and the Compliance Department to process rental applications.
• Ensure the safety, comfort and privacy of all prospects, residents and business partners.
• Be familiar with competitors and their specials by completing mystery shops and/or monthly market surveys.
• Market vacancies on Facebook, Craigslist and any additional free advertisement sources.
• Work with Marketing Director to market vacancies on paid advertisement sources (if applicable).
• Review and explain the lease agreement, addendums and resident handbook to new residents.
• Inspect move‑outs in a timely manner and process a security deposit disposition.
• Deescalate and resolve resident conflicts on the site level.
• Act as a runner for any outgoing files and/or monies when applicable.
• Complete daily, weekly, monthly reports when requested.
• Comply with local, state and federal Fair Housing Laws.
• Perform any and all tasks requested by the Regional Manager and upper management.
• Maintain a daily traffic log to be used by marketing personnel.

• Communication proficiency
• Excellent customer service
• Ethical conduct
• Flexibility, multitask efficiently
• Initiative
• Time management
• Bilingual (English and Spanish) preferred
• Excellent verbal and written communication
• Excellent interpersonal skills
• Attention to detail
• Organization skills
• Problem solving
• Knowledge of contracts and discrimination laws

• If applicable, train, supervise and review performance of an assistant on‑site manager and ensure quality control on employees’ duties.
• Collaborate and assign day‑to‑day tasks of property team members.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to talk or hear, frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Must be able to lift and carry at minimum 25 lbs.

Physical requirements include sitting, walking, lifting, endurance, talking, hearing and the use of frequent motor skills.

This is a full‑time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. (hours are subject to change based on business needs). Overtime may be required depending on…