Branch Manager

Job Overview & Essential Functions

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership and leasing group. As MHC continues to grow, we have an opening for a Branch Manager. The role of the Branch Manager is to be responsible for the day‑to‑day operation of the branch in compliance with established policies and procedures. The Branch Manager plans, directs, and controls all activities of the branch profit centers through department managers who in turn are responsible for the overall growth and profit objectives of their respective departments.

Responsibilities include staffing and training department managers, formulating major objectives, specific policies, plans, procedures, and programs for the branch operations, and evaluating each department's operating results against pre‑determined objectives. The Branch Manager consults with department managers on personnel decisions, assists with major or critical accounts, and maintains relations with customers and the public.

• Assesses present and future needs, trends, problems, and profit opportunities of the branch.
• Establishes short and long‑term operating and financial objectives within the company's overall plans and policies.
• Ensures approved policies and objectives are clearly understood and effectively applied throughout the branch.
• Formulates annual and monthly business plans, sales/profit objectives and expense budgets with the department manager in accordance with company objectives.
• Develops merchandising strategies with department managers to ensure objectives are obtained; supervises sale of trucks, parts, and service.
• Ensures the branch is in compliance with local, state, and federal governmental regulations.
• Maintains appropriate communications within and between various departments and functional areas within the branch; holds individual conferences as required.
• Establishes and maintains satisfactory customer and public relations; serves as final arbitrator between customers and department managers when needed.
• Develops, trains, and evaluates department managers; recommends compensation changes in accordance with company policy.
• Ensures the organizational structure of the branch is efficiently planned and adequately staffed.
• Promotes safe work habits and ensures that safety rules are followed.

This position is designated as a safety‑sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety, including positions that involve operating, repairing, maintaining, or monitoring heavy equipment, machinery, motor vehicles, or handling hazardous materials or waste as part of the job duties.

• Previous management experience required.
• Thorough knowledge of all phases of branch operations required.
• Direct truck sales experience is preferred.
• Excellent communication and interpersonal skills required.
• Strong leadership ability and decision‑making skills required.

• Competitive salary
• Medical, dental and prescription insurance
• Disability and life insurance
• Paid time off program
• 401(k) and profit sharing with employer match
• Flexible spending account
• Internal promotion opportunities
• On‑the‑job training

MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975 with no parts or service department and only three employees in a temporary facility. Since then, the company has grown into a multi‑state network of full‑service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company offering a complete range of finance and insurance services.

We foster an environment that helps employees realize their full potential— a place where you can grow as a person and a professional.

Equal Opportunity Employer / Veterans / Disabled

Location:

10901 Gateway Blvd West, El Paso, TX