Director of Operations- Federal Civilian

Summary

The Director of Operations - Federal Civilian is a senior leadership role responsible for the end-to-end oversight of complex, federally contracted healthcare operations. This includes providing end-to-end operational oversight across planning, implementation, execution, monitoring, and continuous improvement of medical services. This strategic role involves managing both government and civilian contracts, ensuring the delivery of high-quality healthcare services. Will serve as a key liaison between internal stakeholders, external partners, and regulatory bodies to ensure alignment, compliance, and operational excellence.

This position will provide strategic level management to the effort, ensuring that all the program goals and objectives are achieved in an efficient and effective manner. The Director of Operations
- Federal Civilian drives operational execution, contract performance, and strategic growth across medical programs supporting U.S. Government (USG) customers and prime contractors. This position will leverage data-driven decision‑making, robust risk management, and discipline financial stewardship to optimize performance, mitigate operational risks, and support sustainable growth of medical programs.

The Director of Operations - Federal Civilian is a senior leadership role responsible for the end-to-end oversight of complex, federally contracted healthcare operations. This includes providing end-to-end operational oversight across planning, implementation, execution, monitoring, and continuous improvement of medical services. This strategic role involves managing both government and civilian contracts, ensuring the delivery of high-quality healthcare services. Will serve as a key liaison between internal stakeholders, external partners, and regulatory bodies to ensure alignment, compliance, and operational excellence.

This position will provide strategic level management to the effort, ensuring that all the program goals and objectives are achieved in an efficient and effective manner. The Director of Operations
- Federal Civilian drives operational execution, contract performance, and strategic growth across medical programs supporting U.S. Government (USG) customers and prime contractors. This position will leverage data-driven decision‑making, robust risk management, and discipline financial stewardship to optimize performance, mitigate operational risks, and support sustainable growth of medical programs.

• Provide full lifecycle oversight of medical operations, including mobilization, steady‑state performance, and demobilization.
• Rapidly assess, stabilize, and optimize complex operational environments, ensuring continuity of care and service delivery.
• Translate strategic priorities into executable operational plans, performance metrics, and measurable outcomes.
• Ensure timely, responsive operational decision‑making aligned with mission requirements.

• Develop and implement a comprehensive medical services strategy aligned with organizational goals.
• Provide visionary leadership to enhance the effectiveness and impact of medical initiatives.
• Translate strategic objectives into measurable operational plans, KPIs, and performance targets for medical services.
• Partner with senior leadership to identify emerging healthcare trends and proactively adapt service lines and capabilities.
• Drive change management initiatives to ensure successful adoption of new programs, processes, and technologies.

• Oversee all aspects of medical services contracts, ensuring compliance with regulatory requirements and contractual obligations.
• Collaborate with cross‑functional teams to execute contracts successfully.
• Lead execution of USG and prime contractor agreements, ensuring strict adherence to contractual requirements, scope, and service‑level expectations.
• Serve as the primary operational liaison with contracting officers, CORs, other Government leadership, and prime contractor partners.
• Proactively identify and mitigate contract risks, performance gaps, and compliance vulnerabilities.
• Support contract growth,…