Parking Lead

Join Our Team at Destination El Paso Proudly managed by Legends Global

At Destination El Paso, we believe in creating experiences that inspire, connect, and celebrate the unique spirit of our community. As part of Legends Global, the premier partner to the world’s greatest live events, venues, and brands, we are committed to excellence, innovation, and a community-centered approach in everything we do. We’re always looking for passionate, creative, and service-driven individuals to help us share the soul of El Paso with the world.

To promote El Paso as a premier destination by delivering exceptional hospitality and entertainment, showcasing our borderland culture and natural beauty, curating world-class events that foster community connection, and providing fun, safe, and inclusive aquatic experiences for guests of all ages.

To be recognized as a leader in destination management, live events and venue management, and aquatic attraction management.

Under general supervision of the Parking Supervisor, responsible for overall supervision of parking operations during events encompassing efficient daily operations and activities in all Legends Global parking facilities. Administers the operational facet of the division by ensuring staff preparedness for opening and closing the garages, collecting revenue, resolving problems, receiving and disseminating information and instructions, preparing reports, overseeing money, ensuring internal and public safety by performing the following duties personally and through subordinate personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties and responsibilities may be assigned.

• Train parking staff in established facility and company wide policies and procedures to include but not limited to; enforcing personnel rules and regulations, standards of conduct and work attendance, safe work practice enforcement, proper use of equipment and technology, proper garage use, required maintenance of all facilities and securing of all parking facilities
  
  Maintain positive public relations and act as liaison for the department presenting a favorable image of the department and the organization as a whole
• Handles customer complaints and inquiries
• Provide general tourist and event information or other routine information to patrons and general public
• Financial responsibility for strict procedures and controls of all monies received to include but not limited to: accuracy in cashier sales, proper reconciliation of sales with ticket inventory sold by each cashier, proper preparation and verification of daily deposits, scrutiny for determent of cash shortages or losses.
• Audit of prior day’s activity to include but not limited to: correlation of cash recorded to cashier sales, car counts, ticket sales, car storage, monthly parking, special parking, parking rates, deposit and drop and overview of accuracy of Parking Report.
• Ensure compliance and provide required reporting and billing with land lease agreements, parking agreements, and other agreements as applicable to parking operations and developing contract parking agreements
• Monitor parking staff to ensure proper ingress and egress of traffic during events including periodic patrolling of parking areas to deter theft and vandalism
• Formulates short and long range plans for departmental regulations and improvements
• Monitors and maintains inventory of supplies and equipment using Just In Time analysis or the like
• Ensure Shipping and Receiving complies with cataloging and verification of special equipment and supplies ordered by various departments
• Provides general maintenance and upkeep of parking equipment
• Perform various clerical tasks to include but not limited to: sort and organize…