Heel Pad

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Packing Full Time Production 40 Walter Jones Blvd., El Paso, TX, US

Job Description

Job Title:

Heel Pad

Department Name:
Packing

Effective Date:
10/27/2026

Reports to (title):
Manufacturing Supervisor

# of Direct Reports: 0

# Indirect Reports: 0

Full Time/Part Time:
Full time

# Hours Per Week:
40-55 hours

Average

Work Schedule:

Monday – Friday 6:00 a.m. – 2:30 p.m.;
Overtime and Saturday shifts may be required based on production needs.

Job Summary:

The Heel Pad Operator is responsible for preparing and installing heel pads inside boots to provide comfort, support, and a clean finished appearance. This role involves applying adhesive to heel pads and the heel area of the insole or sock lining, then positioning and pressing each pad accurately according to style, size, and product specifications. The operator requires careful handling of boots and materials to avoid scuffs, adhesive marks, or damage to the interior lining and finished leather.

The operator inspects each boot before and after installation for defects such as misaligned or loose pads, wrinkles, excess adhesive, or incorrect pad size, and reports any issues to the supervisor or quality control. The position also involves maintaining a clean and safe work area, handling adhesives in accordance with safety and ventilation guidelines, meeting daily production targets, and working closely with the finishing and quality control teams to support efficient workflow and consistent Lucchese craftsmanship.

Scope of job:

The Heel Pad Operator works within the Packing department and is responsible for installing heel pads in boots for all assigned styles and production orders. The scope of this role begins when boots or components are received from the previous operation and ends when boots with properly installed and inspected heel pads are passed to the next finishing, inspection, or packing operation.

Within this scope, the operator selects the correct heel pad according to style, size, and work instructions, applies adhesive to the heel pad and the heel area of the insole or sock lining, and positions and presses each pad accurately so it is centered, secure, and free of wrinkles or excess adhesive. The operator performs in-process quality checks on every boot and sets aside or reports defective materials or workmanship to the supervisor or quality control.

The role covers the operation and basic care of cementing tools and pressing equipment, as well as reporting any malfunction to maintenance. The operator is accountable for meeting daily production quotas and quality standards, accurately tracking work tickets or production counts, maintaining an adequate supply of heel pads at the workstation, and keeping the work area clean and organized. The position does not include authority to change specifications, methods, or materials without supervisor approval.

The operator may be cross trained to support related finishing operations as production needs require.

Duties/Responsibilities:

All responsibilities may be modified based on business needs

• Receive boots or components from the previous operation and verify that they match the work ticket, style, size, and color.
• Select the correct heel pad type and size according to work instructions and product specifications.
• Inspect boots and heel pads before installation for defects such as damaged linings, dirt, incorrect materials, or wrong pad size, and report any issues to the supervisor.
• Apply adhesive evenly to heel pads and the heel area of the insole or sock lining, avoiding excess adhesive or uncovered areas.
• Observe required drying and tack times to ensure proper bonding.
• Position heel pads accurately, so they are centered and aligned with the heel area of the boot.
• Press heel pads firmly by hand or with pressing equipment to ensure a secure bond.
• Clean any excess adhesive and ensure the boot interior and exterior are free of marks, scuffs, or damage.
• Inspect each boot after installation to confirm the heel pad is secure, smooth, correctly placed, and free of wrinkles or defects.
• Separate defective work for correction or review by quality control.
• Transfer completed and inspected boots to the next finishing, inspection, or packing operation in a timely manner.
• Record production counts and complete work tickets accurately.
  
  Maintain an adequate supply of heel pads and adhesives at the…