Marketing Director

Department: Marketing
Reports To: Executive Leadership / Chief Operating Officer (COO) or President
FLSA Status: Exempt

The Marketing Director is responsible for planning, developing, implementing, and evaluating all marketing, advertising, branding, public relations, digital marketing, and community engagement initiatives for Viva Auto Group. This position leads the development of strategic marketing campaigns designed to increase brand awareness, drive vehicle sales, promote fixed operations, recruit talent, and enhance the customer experience across all dealership locations.

The Marketing Director collaborates with dealership leadership, manufacturers, outside advertising agencies, vendors, and internal departments to ensure marketing efforts support company objectives while maintaining manufacturer compliance and brand standards.

The essential duties include, but are not limited to:

• Develop and execute annual marketing strategies aligned with company objectives.
• Create marketing campaigns that support new vehicle, used vehicle, service, parts, finance, collision center, and corporate initiatives.
• Analyze market trends, customer demographics, and competitor activity.
• Develop measurable marketing goals and key performance indicators (KPIs).
• Prepare and manage departmental budgets.

• Oversee dealership websites to ensure accuracy, compliance, and optimal customer experience.
• Manage Search Engine Optimization (SEO) and Search Engine Marketing (SEM).
• Coordinate online advertising campaigns.
• Oversee social media strategy and content development.
• Monitor online reputation management platforms and customer review responses.
• Evaluate website traffic, lead generation, and conversion metrics.

• Coordinate television, radio, digital, print, billboard, direct mail, and social advertising.
• Ensure compliance with manufacturer advertising guidelines.
• Manage promotional events and seasonal campaigns.
• Develop creative advertising concepts and messaging.

• Build relationships with local organizations, schools, nonprofits, and business groups.
• Coordinate sponsor ships, charitable events, and community outreach programs.
• Represent Viva Auto Group at community events when appropriate.
• Promote dealership involvement through public relations initiatives.

• Support internal employee communications.
• Assist Human Resources with recruitment marketing and employer branding initiatives.
• Develop materials supporting employee engagement, recognition, and orientation programs.
• Coordinate internal announcements and company communications.
• Manage relationships with advertising agencies, photographers, videographers, media partners, website providers, and marketing vendors.
• Review contracts and marketing proposals.
• Evaluate vendor performance and return on investment.

• Monitor marketing performance metrics.
• Analyze campaign effectiveness and return on investment.
• Prepare monthly marketing reports for executive leadership.
• Recommend adjustments based on data and performance trends.

• Lead and develop marketing team members.
• Establish departmental goals and performance expectations.
• Promote a culture consistent with Viva Auto Group's values.

May supervise:

• Digital Marketing Specialists
• Graphic Designers
• Social Media Specialists
• Videographers
• Photographers
• Marketing Assistants
• External marketing vendors and agencies

Carries out supervisory responsibilities in accordance with company policies and applicable laws.

Bachelor's degree in Marketing, Business Administration, Communications, Advertising, Public Relations, or a related field preferred.

Equivalent dealership marketing experience may be considered.

• Five (5) or more years of progressive marketing experience.
• Automotive dealership marketing experience strongly preferred.
• Multi-location marketing experience preferred.
• Experience managing advertising budgets.
• Experience with digital marketing platforms and analytics.

• Digital advertising
• SEO/SEM
• Google…